Mgr., Operational Technology

MANAGER, OPERATIONAL TECHNOLOGY
Founded in 1886, Buckeye Partners is a company with a proven track record of stability and success. We pride ourselves on the laser focus we apply to safely providing service and value to our customers, operating by a strong set of values, and empowering our employees to make decisions. We have a tenacious commitment to environmental responsibility and regulatory compliance in all that we do.
Voted one of the Top Places to Work by employees in Houston Chronicle's® "Top Workplaces," as well as one of Lehigh Valley's "Top Workplaces," it is our internal culture that sets us apart from other companies. Our goal is to provide our employees with a greater span of responsibility, the ability to make decisions, and access to experts to help you build your skills and experiences. Each of our career tracks provides employees with the ability to innovate and be a significant contributor from their first day on the job.
Buckeye Partners is currently seeking a Manager, Operational Technologywith OT experience as it relates to analysis, design, and application management in the Oil & Gas Industry to join our growing team!
Role Summary:
The Manager, Operational Technology role is responsible for the Vendor & Application management of a portfolio of applications within the OT area. This will include but not limited to implementation of departmental process improvement changes, oversight and collaborative management of the Operational Technology Domain, and leading cross-functional department projects.
Roles and Responsibilities

• Implementation / Administration
  
  • Project Implementation - Responsible for project delivery of Buckeye's Operational Technology environment, delivering end-user requirements and ensuring design documents for the changes are maintained. Approve project plans developed by the project team and assist with Change Management. Ensure all deliverables and key controls are met to include scope, schedule, and budget.
  • Application Owner - Responsible for assigned applications and managing systems interfaces. Supervise work of direct reports of supported Operational Technology software/hardware. Prepare and report road mapping to the department director.
  • Budgets - collaborates and helps maintain department, automation rent and project forecast budgets.
  • Operational Technology Group - assist in the design and development of Asset Life Cycle Management, Standards & Procedures, Security improvements and implementation as well as training and awareness. Implements and enforce policies, standards and procedures across all Operational Technology software/hardware.
  • CISA Advisory Committee - supports and oversees the CISA Advisory Committee.

• Support

• System Maintenance - Oversee the maintenance of OT applications, systems, and technology.

• Vendor Liaison - Maintain vendor relationships for enhancements or new vendor applications. Meets with Vendor, contractors, 3rd parties to eveluate and prepare metrics reports.
• Documentation - Owns responsibility for implemeting, enforcing and keeping process documentation up to date.
• On-Call Support - Schedules On-Call Support, properly handles escalations, and escalates to Director as necessary.
• Testing - collaborate and support the OT Architect with the testing of multiple Operational Technology system upgrades before releasing them to the Buckeye Business and provide recommendations for system upgrades and enhancements.
• Customer Service - Providing exceptional customer service.
• SOX/Compliance - Monitor, perform and document processes and system internal audits. Monitor and conform to all SOX Compliance mandates.
• Training - Be familiar with and be able to deliver training for new users on Operational Technology systems and for all users on updated Operational Technology systems. Understand and disseminate training plans for systems throughout the company.
• Process Improvements - Manage direct report(s) responsible for improving processes. May involve leading cross-functional departments.

• People Management

• Manage Leads and Analysts to assure their teams successfully manage roadmaps, budgets, and forecasts for assigned applications and system environments for appropriate business segments.
• Works with direct reports on mentoring soft, strategic, and technical skills.
• Provide technical knowledge to co-workers for problem solving.


• And other duties as assigned.

Position Requirements

• Degree - Desired - Management Informational Systems, Computer Science or Business
• 1-3 Years of supervisory experience leading teams or demonstrated leadership abilities and related experience.
• 5+ Years of progressive experience in Operational Technology: Automatioon, Process Control, DCS and applicable OT Domain.
• Experience in the following is preferred: Toptech TMS, mySQL, IBM DB2, Microsoft SQL, Programmable Logic Controllers, Human Machine Interface, Operator Interface Panel, Refined Petroleum Load Rack Controllers (MultiLoad, AccuLoad), Client Server technologies and browser-based applications.
• Ability to travel up to 25% both domestically and internationally.

Certificates & Licenses

• Domain Certifications
• Linux RedHAT

Other Skills, Attributes and Abilities

• Communication (oral & written) - Makes clear and convincing verbal presentations to individuals or groups and Senior Level Leaders. Facilitates an open exchange of ideas and fosters an atmosphere of open communication. Independently delivers high quality presentations before leadership and stakeholders as required. Effectively and consistently facilitate meetings with key stakeholders. Coach and develop team members in communication.
• Decision Making & Problem Solving - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, experience, and judgement. Proactively creates solutions and suggestions, should be correct and accurate. Sought out by others for advice and solutions. Coach and develop others in Decision Making & Problem Solving.
• Customer Service - Proactively identifies potential issues that could impact internal or external customers and resolves issues prior to becoming a problem. Promptly reacts to requests from customers in a timely and professional manner. Reinforces importance of customer service. Coach and develop others in the importance and best practices of Customer Service.
• Stakeholder Engagement - Ability to maintain good relationships with the people who have the most impact on your work. Actively seek feedback from internal and external stakeholder groups; listen effectively. Proactively communicates to foster a productive and transparent relationship. Coach and develop others in importance and best practices of stakeholder engagement.
• Use of Resources (including contractor management) - Seen as 'role model' in working effectively across Buckeye's matrix style organization to create opportunities for collaboration and effective problem solving. Demonstrates strong understanding and accountability for managing people including knowledge of and application of Buckeye employee policies including (Finance, IT, and HR). Through planning and effective resource management creates opportunities and space for employees to finish and be responsible for their own work. Coach and mentor others in Use of Resources.
• Time Management & Organization - Can effectively present, train or instruct others on how to intentionally structure projects to best serve Buckeye goals. Strategically organizing tasks to maximize productivity. Effectively organizes your time intentionally and prioritizes activities that most efficiently advance you towards all project goals. Coach and develop others in the importance and best practices of Time Management & Organization.
• Developing Direct Reports - Fully supports and reinforces the developmental standards established for the organization. Is aware of and creates opportunities unique to each team members career aspirations. Encourages team members to take on additional accountabilities that push and stretch capabilities in a productive environment.
• Self-Development - Takes initiative to assess own development needs and seeks out constructive feedback. Implements plans to improve upon identified development needs. Proactively gains knowledge and seeks opportunities to further develop abilities. Coach and develop others in the importance of Self Development.

Essential Functions

• This position requires the ability to perform essential job functions consistent safely and successfully with ADA, FMLA and other federal, state, and local standards, including meeting qualitative and or/quantitative productivity standards.
• This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• This position requires compliance with all personnel policies.

Physical & Safety Requirements

• The person in this position needs to occasionally move inside the office to access file cabinets, office equipment, etc.
• This role continuously operates a computer and other office productivity equipment (i.e., a calculator, copy machine and computer printer).

Buckeye Partners wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes.
About Us
Buckeye Partners is the logistical solutions partner of choice for the global energy business. As one of the nation's largest independent petroleum products common carrier pipeline network providers, Buckeye Partners L.P. provides terminals, storage, and refined product distribution services; our strength is to create centers of expertise around our products, technologies and client needs.
Buckeye Partners, L.P. headquartered in Houston, Texas is one of the primary distributors of petroleum in the eastern and mid-western portions of the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. Please view Equal Employment Opportunity Posters provided by OFCCP on the following website: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Applicants who are extended an employment offer will be required to complete certain employment verifications, education verifications, job related assessments, background check, MVR driving record check, drug screen and physical/medical exam, if applicable to the position. All employment offers are contingent upon the successful completion of these pre-employment processes.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)