**MUST BE WILLING/ABLE TO WORK ALL UPCOMING HOLIDAYS**

Reports to:

• Manager

Requirements:

• Fluent in English
• Proficient reading and writing skills
• Computer Skills
• High School Diploma or GED equivalent

Special Skills:

• Strong customer service skills
• Great with multitasking and prioritizing tasks
• Preferred overall knowledge and understanding of Facebook and Instagram

Responsibilities:

• Assisting with the Pre-Sale of the club to include: signing up members, community outreach/outdoor flyering including door to door, business to business, working tents/events/ kisoks etc.
• Membership Sales
• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Schedule Member Services: tanning, etc
• Facilitate payment of Member Services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties
• Able to stand or walk for long periods of time, conversing with customers, and able to lift up to 50 lbs.

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings