Medical Records Expeditor- Aww (Sunday - Wednesday)

Are you someone who has a knack for details and a passion for helping others? 

If so, we would love to speak with you!

QTC is seeking a Remote Medical Records Expeditor Sr. to support our Veteran Affairs Operations.

 Who is QTC?

QTC is the nation’s largest provider of disability and occupational health examination services. We are PASSIONATE about our country’s veterans, UNITED as a team and INSPIRED to make a difference. To provide high-quality, timely, and customer-focused medical examination service solutions, we honor our core values of integrity, innovation, agility, collaboration, inclusion and commitment. We celebrate diverse thinking and welcome contributions from all. 

This is a Remote position.

The Medical Records Expeditor is responsible for completing routine Medical Records office work such as scanning, organizing, and filing medical documents. Communicates with government agencies, regional offices, and QTC personnel to obtain and/or send Medical Records data.
Essential Duties and Responsibilities:

• Review the case management system to identify outstanding reports and diagnostic results.
• Communicate with medical offices and diagnostic facilities to obtain reports.
• Upload diagnostic results received to the case management system.
• Appropriately process Date of First Draft (DFD) signed reports in the case management system.
• Prioritize all requests from the client to expedite delivery of a case.
• Proactively notify Quality Assurance (QA’s) regarding the availability of uploaded and signed reports for high priority cases.
• Process faxes received.
• Other projects and duties as assigned.

Competencies:

• Understanding of basic medical terminology
• Organized with the ability to multi-task and perform with a high sense of urgency and follow through.
• Ability to work independently and as part of a team.
• Excellent verbal and written communication skills
• Exceptional customer service skills to both internal and external customers
• Proficient in relevant computer applications (i.e. MS Office, Faxcom, Adobe) with an ability to learn new software quickly.
• Adaptable with the ability to follow a standardized workflow.

Education and/or Experience: (includes certificate & licenses)

• High School diploma, or equivalent (GED)
• 0 to 1 of preferred experience
• Medical office and/or administrative experience
• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation.

Hours of operation:

Sunday - 8:00 am - 6:30 pm, Monday - Wednesday - 9:30 am - 8:00 pm (Eastern Standard Time)

Hourly Rate: $17.20 - $18.37

The QTC Management pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Commitment to Diversity: 

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.