ChartPro, Inc. has an immediate opening for a full-time Medical Record Clerk in the Atlanta area.
The candidate for this position must be:
- Professional
- Dependable
- Punctual
- Must possess excellent customer service skills
- Must be computer savvy
- Must have Release of Information experience
- Must have experience with electronic Medical Records. EPIC, Allscripts, Athena, or EClinical experience a plus!
- Current, working knowledge of HIPAA and HITECH.
- Team player
- Adept in multitasking
- Excellent communication skills (oral and written)
- Problem Solving and critical thinking skills
Screening requirements:
- Background check
- Drug testing
- HIPAA certificate
- Notary Public
Additional Compensation:
- Bonuses
- Audits
Benefits:
- Paid Holidays, PTO and vacation
- Life Insurance
- Retirement IRA Match
- Free Parking
Job Duty:
- Interacts with requestors to identify Medical Records needed for request completion.
- Prioritize release of information requests, retrieves Medical Records from active and inactive and interdepartmental locations, electronically tracks and delivers records in accordance with established procedures.
- Performs self-quality checks on all work to assure accuracy of the release, confidentiality and proper invoicing.
- Handles all requests and inquiries for patient health information whether received via mail, fax, phone or electronically.
- Verifies the patient identity and confirms that the authorization is valid
- Ensures the requesting party has a legal right to request a patient’s medical information and gathers appropriate documentation.
- Ensures that subpoenas are handled appropriately and within the legal guidelines of the respectice state from which the Medical Records are released.
- Provide excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
- Helps resolve customer service matters in a polite manner.
- Access computerized patient record and/or other computer systems for patient information needed to complete the medical record request.
- Performs at established quantitative and qualitative work standards to meet company goals and objectives.
- Promotes quality improvement, staff and patient safety, and cultural diversity through company operations and by personal performance
- Provides service in a manner that is appropriate.
- Presents a courteous and helpful demeanor.
- Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties. Company website
- www.chartpro.org
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Benefits:
- 401(k)
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Medical records: 1 year (Preferred)
Work Location: In person