Medical Receptionist/Front Office

Thriving Aesthetics practice looking for an independent, charismatic, tech savvy, reliable medical office receptionist. We are a dedicated team and fully embrace our mission of “helping others live their best life”. This includes our patients, our vendors, ourselves, and our co-workers. We are invested in hiring a team member who is also committed to a collaborative and positive workplace culture.

Our ideal candidate is an independent thinker, detail-oriented and self-motivated.

We are looking to hire for this position ASAP!

• All applicants who meet the below requirements will have a response within 24 hours of submission.
• A phone interview will be conducted at the applicant's earliest convenience.
• An in-person interview will again happen as soon as permissible following the phone interview.
• We are looking to interview and hire for this position within a week's time.

JOB DUTIES

• Answering phone calls & scheduling appointments according to practice guidelines
• Greeting patients as they enter the office
• Accessing records through online electronic medical records
• Checking patients in/out
• Processing patient payments
• Confirming appointments / appointment reminder calls
• Organizing front office, including filing, scanning, receiving and distributing mail and parcels
• Light housekeeping around the office, restocking supplies, and wiping down surfaces, etc.
• Room preparation

JOB REQUIREMENTS

• Customer service experience in a medical setting, hospitality, or spa environment preferred
• High school diploma required
• Ability to pass a background check
• Fluent in Spanish

Successful applicants will be able to demonstrate the following:

• Impeccable business ethics
• Outstanding interpersonal skills that allow effective working relationships with diverse patient and medical practice populations; including listening, sales, and problem-solving skills
• Strong work ethic and ability to work independently with limited supervision
• Strong oral and written communication skills in English
• Creating, identifying, and capturing sales opportunities
• Ability to solve problems and provide solutions and/or escalate to the appropriate personnel
• Ability to learn on the job and implement professional feedback

COMPENSATION & BENEFITS:

• Competitive hourly rate
• Paid time off
• 401k with employer match
• Employee discounts

Job Type: FULL TIME

Schedule:

• Monday to Saturday (one weekday off)
• Saturdays REQUIRED
• PT or FT hours available

Location

Coverage required in our Columbia, MD location

Please apply to this job by submitting your resume through Indeed. Applicants who call the office will not be considered.

Job Types: Full-time, Part-time

Pay: Up to $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• No nights

Application Question(s):

• What is your desired hourly wage?
• Why do you think you would be the ideal candidate for this position?
• Are you able to work until 7 pm on Wednesdays and Thursdays?

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person