Medical Receptionist/Front Office

Underneath the supervision of the Charge Nurse or Business Office Manager, responsible for areas such as insurance verification, scheduling of surgical procedures, billing/accounts receivable and accounts payable records.

Promotes a favorable image of the Center to physicians, patients, insurance companies, and general public.

QUALIFICATIONS:

• High School Diploma
• Two (2) years of experience, preferably in an Ambulatory Surgery Center (ASC)
• Experience in Orthopedics, Podiatry, Plastics
• ASC Strong knowledge of ICD 10 strong knowledge of CPT (Certifications preferred, not required)
• Candidate must be engaged daily to learn new skills
• Continuously looking for ways to improve the process
• Project and team driven
• Experience with Microsoft Office; Excel and Word, and Google

DUTIES AND RESPONSIBLIES:

• Greets patients and provides necessary paperwork for completion. Notifies appropriate nursing staff that patient is present after patient has completed the check-in process.
• Answer incoming calls, routes calls properly and takes accurate messages when unable to connect to the requested party.
• Receives and distributes all mail/ special deliveries.
• Prints out patients labels, forms, etc. for patients charts and assembles charts before appointment (Completed one (1) week in advance.
• Post all checks, credit card slips, and cash received to payments-received log, showing type of payment separately. (Facility/Anesthesia).
• Gives balanced log for payments- received log, and original copies of all payments collected to Business Office Manager daily.
• Participates in yearly competencies.
• Ability to recognize/ define problems, collects data/facts, and draw valid conclusions, and correct error.
• Welcomes suggestions and recommendations.
• Ability to respond to questions and professionally interact verbally and/written with managers, co-workers, and patients.
• And other duites.

LANGUAGE SKILLS:

• Ability to understand, read, write, and speak English.
• Ability to successfully write business correspondence.
• Ability to effectively present information, respond to questions', and professionally interact with peers, patients, and outside professionals.

PHYSICAL DEMANDS:

• Ability to sit, and stand for long periods of time. (6-8 hours per day).

Job Type: Full-time

Pay: $21.43 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Ambulatory surgery center
• Outpatient

Medical specialties:

• Orthopedics
• Plastic Surgery
• Podiatry
• Surgery

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• customer service: 1 year (Required)

Work Location: In person