Medical Receptionist/Front Desk

At Taylor Vein Solutions & Laser Aesthetics, we specialize in the treatment of varicose veins, spider veins, and other chronic venous insufficiency disorders by treating the underlying cause using minimally invasive procedures. We also specialize in aesthetic laser services for veins, hair, face, and skin. We offer various cutting-edge techniques and customized treatment plans. Our patients are ambulant after treatment.

We believe in creating a welcoming and inclusive environment for our staff and patients. Being able to multitask, utilize positive feedback, and strive for continuous improvement is essential. We value teamwork, integrity, honesty, and a willingness to learn and adapt. Below are the position responsibilities and requirements.

Responsibilities

• Escort and room patients, and prepare them for office visits
• Answer phone calls, schedule patient appointments, obtain insurance authorization and patient benefits
• Take vital signs and alert physician of abnormal readings
• Administer appropriate medication and have patients sign relevant consent form prior to procedures
• Sterilize and turn over rooms efficiently between visits to maintain office schedule
• Assist with sterile outpatient surgeries (relevant protocol training provided)
• Assist patients with compression stockings after procedures
• Reiterate physician post-op instructions to patients to ensure their understanding prior to leaving the office
• Scribe for patient ultrasound scans
• Package and sterilize instruments using autoclave
• Track inventory upkeep between three offices
• Maintain relevant medical supply in all patient rooms
• Develop a strong understanding of venous insufficiency and related disorders

Requirements

• Comfortable commuting to our Taylor, Romulus, and Allen Park offices
• Ability to work independently and responsibly with professional demeanor and sound judgement
• Receptive to feedback and willing to take proactive initiatives to support office and team
• Strong work ethic, intellectual curiosity, and commitment to continuous improvement
• Function at the highest level of customer service and professionalism to patients and staff
• Work as a team player to ensure each patient receives the best service possible
• Confidentially manage patient accounts and follow Health Insurance Portability and Accountability Act (HIPAA) Guidelines

Job Type: Full-time

Pay: $13.00 - $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Health insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice

Medical specialties:

• Surgery

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Application Question(s):

• Will you be able to reliably commute to our 3 offices in Allen Park, Taylor, and Romulus Michigan for this job?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Preferred)
• Medical assisting in the back office: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Relocate:

• Allen Park, MI: Relocate before starting work (Required)

Work Location: In person