Responsibilities:
- Greet and check-in patients in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update necessary information
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
Qualifications:
- High school diploma or equivalent required
- Previous experience as a medical receptionist or in a similar role preferred
- Knowledge of medical terminology and procedures is a plus
- Proficient in using phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy
Note: Experience working in an emergency room (ER) setting is not mentioned in the provided information, so it is not included in the job description.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Disability insurance
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Work Location: In person