Medical Receptionist/Administrative Assistant

Job description

Excel Psychiatric Consultation offers

We are seeking a motivated, compassionate and efficient assistant to support our clinicians and ensure smooth operation of our office.

Job will include managing patient phone calls, appointments, verifying insurances online, helping physician with paperwork.

Responsibilities:

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records/insurances and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Maintaining a clean and organized work environment
• Report directly to physicians in charge about any concerns and issues

Requirement:

• Minimum 1 year experience in similar work setting (Healthcare)
• High School graduation

Skills:

• Time management
• Problem solving

Benefits:

• Excellent 401(k) plan with employer contribution after 1 year of employment

Work Location: In person

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

Healthcare setting:

• Outpatient
• Private practice

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Germantown, MD 20874: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Required)

Work Location: In person