Medical Receptionist

Full job description

Lakeshore Women's Specialists is a women’s health care provider committed to providing quality medical services, including family planning; pregnancy, delivery and postpartum care; well-woman health maintenance; gynecological surgery; menopause-related care and other obstetrical and gynecological services. Our physicians have combined expert care with a level of compassion that can only come through an unwavering dedication to patient’s health.

This position could be the one you've been looking for if:

• You love Women's Health and providing excellent patient care.
• You enjoy utilizing your customer service skills to help people.
• You are a team player - team effort gives patients a better satisfying experience.
• You are looking for others that are dedicated to long term employment.

JOB DUTIES & RESPONSIBILITIES:

• Prepares office for daily activities.
• Screens visitors and responds to routine requests for information.
• Greets patients arriving for appointments and ensures that all paperwork, insurance information etc. are up to date and correct.
• Collects co-pay and balances if necessary.
• Notifies physician office and/or clinic staff of patient arrivals.
• Maintains accurate and timely patient information in EHR (Athena) database.
• Answers telephones and transfers calls to appropriate staff member.
• Confirm patient appointments.
• Schedule new patients and follow up appointments and obtains authorization as necessary.
• Scans all appropriate paperwork into EMR including outside records,
• Other duties and assignments as necessary.

PERFORMANCE REQUIREMENTS

• Reports to work regularly without undue tardiness
• Maintains positive attitude and demonstrates the utmost in professionalism at all times
• Dresses appropriately and professionally
• Works independently, without direct supervision
• Completes work accurately and in a timely manner
• Excellent oral, written & telephone communication, along with tact, diplomacy, and a strong customer service orientation
• Prioritizes work activities and accepts multiple job duties
• Maintains effective working relationships with physicians, administration, and other staff members

EDUCATION & EXPERIENCE

Bilingual a plus.

Prior experience in a medical office setting is strongly preferred.

Experience with Athena Electronic Health Record (EHR) is preferred.

Knowledge of medical terminology desirable, but not mandatory.

Setting:

• Medical

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Job Type: Full-time

Office hours are: M-Th 7:30-4:30, F: 7:30-2:30

Pay: $16.50 - $20.00 per hour based on experience.

Job Type: Full-time

Pay: $16.50 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Mooresville, NC: Relocate before starting work (Required)

Work Location: In person