Medical Receptionist

Job Summary:
The Medical Office Receptionist will greet patients, activate patient electronic record and move patients through a pre-determined schedule of appointments at a physician's office.

Duties/Responsibilities:

• Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider..
• Must have knowledge of health insurance, authorizations and referrals.
• Maintains reception area in a neat and orderly condition.
• Answer busy phone lines and assist patients with appointments.
• Communication skills to converse clearly over the telephone and in person
• Organization and time management to manage a variety of tasks effectively
• Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
• Technological skills, such as electronic medical records, we currently use Modernizing Medicine which we will train you on
• Interpersonal skills to interact positively with patients who may be upset or stressed

Required Skills/Abilities:

• Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
• Basic office skills such as electronic medical records and phone skills.
• Good organizational skills.

Education and Experience:

• 2 years experience of Medical Receptionist to include knowledge of health insurance and electronic health records.
• High school graduate or equivalent required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Otolaryngology

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Tampa, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer skills: 2 years (Preferred)
• Medical receptionist: 2 years (Preferred)
• Medical terminology: 2 years (Preferred)

Work Location: In person