- Greeting patients and guests.
- Completing the check-in and check-out processes for patients.
- Answering telephone with company standards to assist patients with requests.
- Collection of payments: co-pays, co-insurance, deductibles, and patient balances.
- Scheduling and confirming patient appointments.
- Inputting patient data into the electronic medical record system.
- Retrieve electronic faxes: attach records to patient charts or forward requests to appropriate staff members.
- Collection of urine drug screens.
- Liaison for Medical and Chiropractic Division.
- Represent the practice in a professional and positive manner.
- Other duties and responsibilities assigned by the Office Manager.
Benefits:
- 401(k).
- Dental insurance.
- Health insurance.
- Paid time off.
- Vision insurance.
Schedule:
- 8-hour shift.
- Monday to Friday.
Education: High school or equivalent. (Preferred).
Requirements:
- High school diploma/GED.
- Experience using electronic medical record systems.
- Demonstrated ability to multi-task and prioritize.
- Excellent communication skills.
- Bilingual candidate preferred.
Experience:
- Customer service: 1 year. (Preferred).
- Medical terminology: 1 year. (Preferred).
- Computer skills: 1 year. (Preferred).