Job Description:
The Medical Receptionist will provide administrative support in a fast-paced environment while welcoming and greeting patients in person or over the phone.
Assure the readiness of the reception area for each working day and have all front desk activities fully operational at the start of business hours.
Essential Duties and Responsibilities:
-Greet patients in polite, professional manner.
-Provide necessary instructions and/or directions.
-Answer phones timely and professionally.
-Maintain strict confidentiality related to medical records and other data.
-Comply with all company policies and procedures
-Verify insurance coverage and patient demographics.
-Update patient information and provide necessary forms for completion.
-Create patient profile as required and according to protocol.
-Use computer system to generate information necessary for billing, including insurance and PCP information.
-Collect copays or fee for services rendered and any past due/current balances.
-Prepare patient referrals and obtain insurance pre-authorizations as needed.
-Reconcile daily charges and cash, checks, and bankcard payments.
-Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
-Maintain a clean and orderly waiting area.
Job Type: Full-time
Skills/Qualifications:
-Proven experience in providing administrative support, preferably in a medical setting.
-High school diploma or equivalent.
-Must have basic computer knowledge, and familiarity with medical scheduling systems and electronic medical records (EMR)
-Demonstrate attention to detail, flexibility, and organizational skills.
-Ability to multitask and work well under pressure.
-Must possess a cheerful disposition, strong communication skills and the ability to interact professionally with patients and staff.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Private practice
Medical specialties:
- Pediatrics
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Hagerstown, MD: Relocate before starting work (Required)
Work Location: In person