Medical Receptionist

We are looking to hire a Medical Receptionist with excellent organizational and administrative skills. Medical receptionists are expected to be compassionate and discrete with superb time management and record-keeping skills.

To ensure success, Medical Receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of our office. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Responsibilities:

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments as needed.
• Responsible for developing a rapport with and providing excellent customer service to prospective patients
• Answer general, preliminary questions regarding participation in clinical research trial
• Enter patients into the site’s clinical database ensuring accurate contact information and basic patient demographics
• Responsible for gathering necessary information from the research participants (i.e., HIPAA, Medical Chart Release Authorization, Questionnaires) and when applicable, medical records
• Responsible for maintaining various site logs (i.e., study subject enrollment logs, pre-screen, and screening logs) as needed
• Other duties as assigned

Qualifications

• Required Skills/Abilities:
• Rudimentary knowledge of medical terminology
• Ability to use the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone.
• Understanding of verbal, written, and organizational skills
• Ability to work as a team player
• Ability to read, write, and speak English
• Great communication skills
• Ability to multi-task
• Ability to follow written guidelines
• Ability to be flexible/adapt as daily schedule may change rapidly

Education and Experience:

• High school graduate and/or technical degree

Physical Requirements:

• Sit or stand for long periods of time
• Communicate in person and by a telephone
• Limited walking required
• Limited to lifting up to 30 pounds

Job Type: Full-time

Pay: $19.10 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• La Mesa, CA 91942: Relocate before starting work (Required)

Work Location: In person