Address
Form of work
SalaryAbout us
Veterinary Specialty Center is guided by the belief that companion animals deserve state-of-the-art medical care in a kind and comforting environment. The courage of our patients, the loyalty of their human families, and the devotion of our referral veterinarians inspire our vision. It is sustained by the contributions of our compassionate, knowledgeable, and dedicated staff and built upon a tradition of providing unsurpassed healthcare for animals.
Veterinary Specialty Center, located in Bannockburn, is looking for full-time client service team members to work in our state-of-the-art companion animal hospital. Come work at an animal hospital with competitive salaries, incredible benefits, and continuing education programs.
RESPONSIBILITIES:
- Provide VSC's Standards of Exceptional Client Service
- Greet clients with a warm smile, strong eye contact, and approachable demeanor
- Answer phone calls on a multi-line phone system in a friendly and professional manner and direct calls appropriately
- Manage client and patient accounts
- Scheduling and confirming appointments
- Self-motivated, and independent, but works well with a team
- Strong multitasking skills
- Effectively handle stressful situations while demonstrating a positive outlook and maintaining a professional composure and friendly demeanor
- Ability to work long periods at a computer
- Candidates need to speak and write fluently in English
- Must be able to type a minimum of 50 wpm
- Willing to take on and perform additional duties as assigned or needed
BENEFITS:
- Generous Salary
- Ownership Thinking Bonuses
- Employee Volunteer Program (we pay you to volunteer)
- Financial Hardship Loans (we help when you need it most)
- Quarterly Employee Social Events (bowling, zoo, baseball game, fall festival, etc.)
- On-site Bistro (fresh salads, sandwiches, snacks, drinks, and incidentals)
- Holiday Pay
- Overtime Opportunities
- Employee Referral Bonuses
- Birthday and Anniversary Bonuses
- 401k Match Up to 6% (unheard of in the veterinary industry)
- Health Insurance (domestic partnerships included)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Free Telehealth Services
- Life Insurance
- Dental Insurance
- Vision Insurance
- Free Pet Insurance
- Short Term Disability
- Long Term Disability
- Free Employee Assistance Program (financial, legal, and mental health services)
- Free Premium Scrubs/uniform
We invest in the success of our staff
Our team includes some of the brightest talents in the veterinary field and are motivated by collaboration and lifelong learning. As Veterinary Specialty Center grows, we provide opportunities for development among our staff, fostering a shared sense of pride and ownership in our practice.
As a Certified B Corporation, we at VSC believe:
- That we must be the change we seek in the world.
- That business ought to be conducted as if people and places mattered.
- That, through their products, practices, and profits, businesses should aspire to do no harm and work to benefit all.
- To do so requires that we act with the understanding that we are each dependent upon one another and thus responsible for each other and future generations.
Veterinary Specialty Center is committed to inclusive hiring practices:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status.
- Women-led organization
- Inclusive of minority and disadvantaged groups
- LGBTQIA+ friendly workplace
- Age-inclusive
- Diversity and inclusion training or programs
- Paid time off
Job Types:
Full-time
Schedule:
(4) 10-hour shifts
Including weekends and holidays
Salary:
From $18.00 per hour
Healthcare setting:
- Hospital
Work Location: In person
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Work Location: In person
