Address
Form of workWHAT YOU WILL DO:
The Medical Receptionist is expected to undertake all receptionist and clerical duties at the front desk of our main entrance and is responsible for the first impression we make on all patients and visitors.
DAY-TO-DAY RESPONSIBILITIES:
Requirements
WHAT WE ARE LOOKING FOR:
MUST HAVES:
WORK ENVIRONMENT:
YOU WILL LOVE WORKING FOR US IF YOU:
SIGN-ON BONUS:
Up to $1,000 Total Bonuses are paid incrementally and at different milestones of employment. Exclusions may apply.
The Medical Receptionist is expected to undertake all receptionist and clerical duties at the front desk of our main entrance and is responsible for the first impression we make on all patients and visitors.
DAY-TO-DAY RESPONSIBILITIES:
- Greet patients and visitors in a courteous and friendly manner
- Assist patients with paperwork
- Verify patient demographics and insurance benefits
- Perform billing and bookkeeping functions including collecting cash payments, posting and balancing daily sheets of transactions, and bank deposits
- Maintain accurate and up-to-date electronic medical records
- Answer phone calls professionally and screen calls using provided guidelines
- Assist provider or supervisor in emergent situations
- Maintain clean office environment
Requirements
WHAT WE ARE LOOKING FOR:
- Empathetic and superior communication skills
- Outstanding customer service and patient care
- Can effectively act as a liaison between patients and providers
- Ability to work in a fast-paced environment
- Ability to comprehend established office routines and policies
- Working knowledge of medical terminology
- Understand the ethics of confidentiality/HIPAA
- Mentally alert, in good physical health
- Patient, courteous and tactful with neat and friendly appearance
MUST HAVES:
- 1+ years of proven experience as receptionist, customer service representative or relevant position
- Strong interpersonal skills and ability to effectively communicate with all levels of the organization
- Outstanding customer service focus
- Flexibility and adaptability to meet organization's needs as well as effective problem solving skills
- Fast learner with general understanding of medical terminology and ethics of confidentiality/ HIPAA
- Computer savvy with working knowledge of multiple healthcare computer platforms, knowledge of EMR (eClinicalWorks) a plus
- High School Diploma or equivalent
WORK ENVIRONMENT:
- This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Mon-Sun, 7:45am-8pm on a flexible scheduling basis (incl. weekends and holidays)
- May require overtime and travel, depending upon patient volume and clinic needs
- Sedentary, sitting for extended periods of time
YOU WILL LOVE WORKING FOR US IF YOU:
- Thrive working in fast-paced, high growth environments
- Have a passion for people and a servant's heart
- Enjoy meaningful work that truly impacts people lives
- Agile and have the ability to adapt in a sometimes ever-changing environment
SIGN-ON BONUS:
Up to $1,000 Total Bonuses are paid incrementally and at different milestones of employment. Exclusions may apply.
