Job description
Are you looking for work life balance? Then we have the position for you! Mountain Valley Orthopedic's is seeking a qualified candidate for checkin/check out and the call center as a Customer Service Representative for a busy multi-specialty Orthopedic practice. The successful candidate will have strong customer service skills, communication skills and the ability to perform the following tasks:
Summary:
- Register patients upon arrival for check-in and assist with patient checking out
- Scan and attached registration paperwork to patient’s EHR
- Prepare paperwork for appointments
- Collect co-pays and balances
- Answers incoming telephone calls
- Direct calls to appropriate personnel.
- Scheduling appointments
- Verifying Insurances
- Other duties may be assigned.
Education:
- High School Diploma or GED
Qualifications:
- Ability to multi-task and maintain professional telephone etiquette
- Computer literate
- Problem solving skills in standardized situations
- Ability to work accurately and efficiently
- Excellent verbal and written communication skills
- Knowledge of medical terminology helpful but not required
- Prior customer service representative experience preferred
- Must be able to work one Saturday morning every 4 to six weeks
- Travel between the East Stroudsburg, Brodheadsville and Tobyhanna offices is required.
Job Type: Part-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical specialties:
- Orthopedics
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- East Stroudsburg, PA 18301: Relocate before starting work (Required)
Work Location: In person