Medical Receptionist

Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Medical Receptionist. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring smooth operations in our medical office.

Duties:
- Greet and check-in patients, ensuring a friendly and welcoming environment
- Schedule appointments and manage the appointment calendar
- Verify patient information and update medical records
- Collect co-pays and process payments
- Answer phone calls and respond to inquiries or direct calls to appropriate staff members
- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents
- Maintain confidentiality of patient information in compliance with HIPAA regulations
- Coordinate with medical staff to ensure efficient patient flow
- Familiarity with Veridigm, Allscripts, Phreesia, FollowMyHealth or similar practice management or EHR systems is preferred

Skills:
- Previous experience working in a medical office or healthcare setting is preferred
- Knowledge of medical terminology and procedures is a plus
- Proficient in using office equipment and computer systems
- Excellent communication skills, both verbal and written
- Strong attention to detail and ability to multitask in a fast-paced environment
- Familiarity with medical office operations is a bonus
- Comfortable using phone systems to handle high volume of incoming calls

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Free parking
• Health insurance
• On-the-job training
• Paid time off

Schedule:

• Monday to Friday
• One (1) Weekend a month

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)
• Medical Office Administration experience (Preferred)

If you are looking for an opportunity to contribute to a dynamic healthcare team and provide exceptional patient care, we encourage you to apply for the position of Medical Receptionist. Join us in making a difference in the lives of our patients every day.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Healthcare setting:

• Clinic
• Medical office
• Private practice
• Urgent care center

Medical specialties:

• Pediatrics
• Primary Care

Schedule:

• Monday to Friday
• Rotating weekends

Ability to Commute:

• Chapel Hill, NC 27514 (Preferred)

Ability to Relocate:

• Chapel Hill, NC 27514: Relocate before starting work (Required)

Work Location: In person