Medical Office Staff

Medical Office Staff

Job Responsibilities

• Check-In and Check-Out Duties
• Update patient demographics and billing information as needed
• Verify patient insurance and obtain referrals/authorizations
• Schedule patient appointments
• Answer phones and return calls
• Assist Orthopaedics Office and Clinic Staff
• Release of Medical Records to Patients, Attorneys, Providers, Insurance Companies, RAC Auditors, and other parties as needed.
• Complete FMLA and Disability requests according to medical records documentation
• Maintain incoming eFaxes and distribute appropriately
• Scan/Upload records to EMR
• Complete invoicing and billing of Medical Records requests
• Other Duties as Assigned

Experience Preferred

• Minimum 5+ years previous Medical Office experience
• EMR Experience
• Release of Information Guidelines and Regulations
• HIPAA Compliance
• Insurance Verification and Benefits
• Patient Scheduling
• Orthopaedics Office Experience a Plus

Skills Needed

• Answering multi-line telephones
• Team player
• Ability to multi-task
• Positive and professional demeanor
• Excellent communication skills
• Typing 60+ WPM
• Microsoft Office Word, Excel, Outlook, Teams
• Adaptable to change and ability to contribute to process improvements

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person