Medical Office Assistant Ii-Behavioral Health-Spanish Speaking Required-Extra Help

Salary : $4,879.33 - $6,097.87 Monthly
Location : County of San Mateo, CA
Job Type: Extra Help
Job Number: NEW 111323
Department: Behavioral Health and Recovery Services
Opening Date: 11/13/2023
Closing Date: Continuous
Description
San Mateo County Health's Behavioral Health and Recovery Services Division is seeking well-qualified individuals for the position of Medical Office Assistant II-Behavioral Health-Spanish Speaking Required-Extra Help.
There is currently one extra help vacancy on the Primary Care Interface Team. This position will work with a schedule of a minimum of 20 hours per week and a maximum of 40 hours per week (up to 1,040 hours per fiscal year). The position will have both on-site and remote work.
The Medical Office Assistant will be assigned to the Primary Care Interface Team and will support providers who deliver services to clients referred for mental health and substance use disorders.
Primary responsibilities will include, but are not limited to:

• Providing services in-person or via telehealth
• Outreach and process new referrals
• Research computerized patient data in a variety of electronic health records to determine current status; retrieve, update and verify information
• Intake and triage; interview patients to obtain mental health information and appropriate documentation required to open patient charts
• Scheduling initial and follow-up appointments
• Rescheduling missed or cancelled appointments for multi-disciplinary staff
• Relaying messages between providers and patients
• Greeting patients
• Documenting information into electronic medical records; medical record and mental health record
• Assist in preparing a variety of periodic and special reports related to patient care and outcomes which may require the use of arithmetic calculations and the consolidation of information from various sources.
• Establish and maintain office and patient files; research and compile information, handle release of information requests
• Providing patient education
• Ordering supplies
• Perform related duties as assigned

NOTE: This is an extra-help, at-will assignment, paid on an hourly basis. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.
Qualifications
Language Requirement: Position requires the ability to speak, read and write fluently in both English and Spanish.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Medical Office Assistant II: One year of journey level experience which required the use of medical terminology and direct contact with patients in a clinic or similar Medical Office setting.
Application/Examination
If you are interested in being considered for this extra help position the following items must be submitted via e-mail:

• Responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:

1. Fluency in Spanish is required for this position. Are you fluent in both English and Spanish? (You will be disqualified if you are not fluent in Spanish.)
2. Describe your work experience conducting intake and triage including interviewing patients to obtain mental health information in an outpatient/clinic setting. Be specific.
3. Describe your work experience providing outreach to clients, scheduling appointments, rescheduling missed or cancelled appointments in a health care setting. Be specific.
4. Describe your computer experience. List the types of software or programs in which you are proficient, including experience using any electronic medical record or telehealth applications. Be specific.

Please include the words "Medical Office Assistant II-Behavioral Health-Spanish Speaking Required-Extra Help Position" in the subject line of email submission. All submitted materials must be in a Word or PDF format.
Please submit the above listed materials via email to:
Elizabeth Alvarez, Supervising Mental Health Clinician
Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.
NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include required responses to supplemental questions and a resume will not be considered.
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse
Please visit for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.