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Form of workThis recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.
Current vacancy is with the Health & Human Services Agency located in Visalia.
*Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour.
Perform a wide variety of general clerical duties related to assigned functional area and clinic department. Review and process a variety of documents including general correspondence, memos, and statistical charts from rough drafts or verbal instructions. Act as a receptionist, answer the telephone, register patients using the clinic computer system, schedule appointments, wait on the general public, and provide information on Department or Clinic policies and procedures as required. Use electronic health records to collect and manage detailed personal, demographic, medical, and billing information. Sort and file documents, charts, records, maintaining alphabetical, numerical, index and cross-reference files. Receive, sort, and distribute incoming and outgoing correspondence. Issue, receive, log, and process records requests, records releases, requests for information and other types of forms. Accept payment of fees; maintain and process cash records. Accurately record information in patient records. Assist clients in the completion of application and declaration forms Screen clients for possible eligibility for Health assistance programs. Review applications and declarations for accuracy, completeness, and consistency. Provide information to patients, family members and the general public. Refer patients to appropriate designated social services staff and complete appropriate referral forms. May be required to travel and participate in functions at fairs. May be required to participate on community committees. MINIMUM QUALIFICATIONS
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.
Education: Equivalent to completion of the twelfth (12TH) grade
Experience: At least six (6) months of increasingly responsible experience in a Medical Office environment OR completion of a Medical Office support program from an accredited business/community college or adult school.
Knowledge of: Basic math functions. monetary system. Proper English grammar and word usage
Skill/Ability to:
Write and print clearly, uniformly and legibly. Recognize and maintain confidentiality of information in compliance with department regulations. Spell correctly. Record simple information accurately and legibly. Read, understand, and follow written and verbal instructions. Communicate effectively both verbal and written. Deal tactfully with the public and other employees. Perform simple clerical functions. Use a variety of office equipment, including use of a personal computer for basic data entry and/or simple word processing. Establish and maintain effective working relationships with County staff and the public. Work and communicate effectively with people of various educational and socioeconomic backgrounds by honoring and respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers. Remain flexible to changes in workloads and stress of meeting deadlines. Follow verbal and written instructions. Learn medical terminology.
License/Certificates:
Knowledge of: Basic office procedures, computer programs, and clerical functions; Medical billing and insurance; electronic health records; Operate and maintain routine office equipment.
Education: Completion of a Medical Office support program from an accredited business/community college or adult school.
Conditions of Employment
Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.
College Cost Reduction Access Act
This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation.
Current vacancy is with the Health & Human Services Agency located in Visalia.
*Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour.
Perform a wide variety of general clerical duties related to assigned functional area and clinic department. Review and process a variety of documents including general correspondence, memos, and statistical charts from rough drafts or verbal instructions. Act as a receptionist, answer the telephone, register patients using the clinic computer system, schedule appointments, wait on the general public, and provide information on Department or Clinic policies and procedures as required. Use electronic health records to collect and manage detailed personal, demographic, medical, and billing information. Sort and file documents, charts, records, maintaining alphabetical, numerical, index and cross-reference files. Receive, sort, and distribute incoming and outgoing correspondence. Issue, receive, log, and process records requests, records releases, requests for information and other types of forms. Accept payment of fees; maintain and process cash records. Accurately record information in patient records. Assist clients in the completion of application and declaration forms Screen clients for possible eligibility for Health assistance programs. Review applications and declarations for accuracy, completeness, and consistency. Provide information to patients, family members and the general public. Refer patients to appropriate designated social services staff and complete appropriate referral forms. May be required to travel and participate in functions at fairs. May be required to participate on community committees. MINIMUM QUALIFICATIONS
Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.
Education: Equivalent to completion of the twelfth (12TH) grade
Experience: At least six (6) months of increasingly responsible experience in a Medical Office environment OR completion of a Medical Office support program from an accredited business/community college or adult school.
Knowledge of: Basic math functions. monetary system. Proper English grammar and word usage
Skill/Ability to:
Write and print clearly, uniformly and legibly. Recognize and maintain confidentiality of information in compliance with department regulations. Spell correctly. Record simple information accurately and legibly. Read, understand, and follow written and verbal instructions. Communicate effectively both verbal and written. Deal tactfully with the public and other employees. Perform simple clerical functions. Use a variety of office equipment, including use of a personal computer for basic data entry and/or simple word processing. Establish and maintain effective working relationships with County staff and the public. Work and communicate effectively with people of various educational and socioeconomic backgrounds by honoring and respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers. Remain flexible to changes in workloads and stress of meeting deadlines. Follow verbal and written instructions. Learn medical terminology.
License/Certificates:
- Possession of, or ability to obtain, an appropriate, valid California driver's license.
- Possession of a current CPR (Cardio Pulmonary Resuscitation) certificate, which must be obtained within six (6) months of employment.
Knowledge of: Basic office procedures, computer programs, and clerical functions; Medical billing and insurance; electronic health records; Operate and maintain routine office equipment.
Education: Completion of a Medical Office support program from an accredited business/community college or adult school.
Conditions of Employment
Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.
College Cost Reduction Access Act
This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation.
EQUAL OPPORTUNITY EMPLOYER
Employment Type: Full-Time
