Medical Office Assistant

Salary: $30,000 (based on experience and education)

Behavioral Health Associates (BHA) provides mental health outpatient services to people of all ages.  “Our goal is to provide the best mental health care we can and to meet the patients needs within our friendly and helpful environment.”

We're accepting applications for a full-time Medical Office Assistant.  

POSITION GOAL

The Medical Office Assistant greets patients, assists with signing in, contacts referrals, activates and enters data related to patients files, and moves patients/clients through a pre-determined schedule of appointments in a Medical Office on a flexible schedule.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Welcomes patients and visitors to the office by greeting  them warmly in person and on the phone, answering or referring questions to other staff members.
• Contacts referred patients to gather information and begin the schedule process.
• Schedules appointments for the doctors and other clinicians to optimize patient satisfaction, provider time and most effective use of schedule. Prepares a daily schedule patients/clients for each clinician.
• Enters data into the electronic records management system.
• Updates patients insurance and demographic information in the computer. 
• Retrieves files from the cabinet, checks for correct sequence of papers, reviews treatment plans, release forms, and treatment consent forms which may need updating and communicates to the appropriate personnel. 
• Completes basic filing tasks.
• Assists ill or distraught patients as necessary.  Participates in the medical emergency routine when required.  Summons ambulance or EMS or assists other staff as needed.
• Telephones transportation providers or family members for transportation.
• Collects payments at the time of service. 
• Relays billing questions to Billing Coordinator or Director.
• Maintains reception area in a neat and orderly condition.
• Available to work a flexible schedule to carry out assigned duties during evening client hours.
• Participate in staff meetings. 

REQUIRED SKILLS

• Experience with MS Office and basic computer literacy is required.
• Demonstrates professionalism and self-awareness.
• Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
• Knows when to hand difficult clients to the director or assistant director.

QUALIFICATIONS

• High School Diploma or GED
• One year of office experience required.  Two-years is preferred.

BENEFITS

• Full Time, Year Round 
• Paid Leave for Vacation, Personal and Sick Days 
• Eligible for Holiday's Immediately
• Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
• Company Paid: Group Life Insurance and Employee Assistance Program
• Retirement Plan with Company Match up to 3% of your Annual Salary
• Tuition Reimbursement

 

Please submit letter of interest, resume, and current clearances to this posting.   

Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)

 

BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.