ABC Pediatrics of Asheville is seeking a warm, welcoming Front Desk Specialist to join our team. Qualities that we value for this role include being friendly, solution-focused, collaborative, professional and detail-oriented. We provide great benefits, competitive wages, and an upbeat and supportive environment.
Regular schedule of 2 full weekdays per week. Hours are 8am-closing, usually between 6-7pm.
Responsibilities include, but are not limited to:
- Check in - ensuring completion of all forms and registration tasks; scanning, entering, updating, and verifying insurance information; collecting prior account balances and copays.
- Check out – collecting fees; printing work/school notes and scheduling follow up appointments.
- Patient flow facilitation - monitoring appointment schedules and communicating with patients and colleagues re timing of arrivals and wait times.
- Maintaining a neat and clean workspace, reception area and lobby.
- Processing incoming and outgoing medical records requests.
Skills and abilities:
- Excellent communication and customer service skills required.
- Attention to detail, efficiency and accuracy during data entry required.
- Bilingual Spanish/English skills preferred.
Education and experience:
- High school diploma required; Associate’s degree in Medical Office Administration or related major preferred.
- Min 1 year Front Desk in a medical office required.
- Experience helpful/ preferred with Athena EHR, Phreesia, Vaxcare.
Schedule
- Regular attendance is an essential function of this position.
About us
At ABC Pediatrics of Asheville, from the day we opened our doors in 2006, our primary goal has always been to help parents raise happy and healthy children. As an employer, we strive to make ABC Pediatrics a great place to work. We honor the unique attributes that each team member contributes, and are committed to creating a diverse, inclusive, and equitable workplace. Thank you for your interest in joining ABC Peds!
Work Location:
- One location
Work Remotely
- No
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Pediatrics
Schedule:
- Afternoon shift
- Monday to Friday
Work Location: In person