Medical Front Desk Receptionist

Polley Clinic of Dermatology is dedicated to providing our patients the best care possible. We are looking for upbeat reliable candidates to join our Front Desk team in our Smithfield and Goldsboro locations!

Front Desk responsibilities include but are not limited to:

• Answer phones; take messages and route to appropriate personnel
• Greet patients, verify patients’ demographics and insurance information, and collect any fees due before patient is seen by a provider
• Process office visit charges and patient payment transactions in a timely manner according to PCD policies.
• Complete End-Of-Day reports and reconcile patient accounts with Front Office Manager
• Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc. pertinent to the office visit are available
• Manage new patient requests. Set-up new patient charts and appointments.
• Maintain computer chart accuracy of patient information.
• Maintain cleanliness and organization of Front Desk and the office supply cabinet
• Ensure patients who have a POA have the paperwork needed to put into their chart and that their POA is accompanying the patient
• Travel Monday & Wednesday to Goldsboro and Tuesday, Thursday & Friday to Smithfield
• Medical Insurance Eligibility

Qualifications and Education Requirements

• High school diploma or equivalent

Preferred Skills

• Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
• Excellent communication and written skills
• Ability to address patient concerns/questions in a positive proactive manner
• Ability to handle multiple tasks in a professional, organized, and friendly manner
• Ability to verify medical insurance eligibility and benefits for a specialty practice

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If you believe you're a fit for this position, please provide your resume for review!

Job Type: Full-time

Pay: From $15.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Insurance verification: 1 year (Required)
• Medical terminology: 1 year (Required)

Work Location: In person