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SalaryAre you someone who cares about patients? Who loves solving problems? With excellent communication skills and attention to detail. If so, we would love to have you as part of our family.
Cecil EyeCare is looking for a full-time Front Desk Medical Receptionist with cross training for Ophthalmic Technician duties at our clinic, and we are willing to train!
Who we are...
Cecil EyeCare, a part of ICON Eyecare, offers comprehensive eyecare in Basalt. Icon Eyecare is a full-service, medical ophthalmology provider offering LASIK, vision correction, and cataract procedures to Colorado’s Western Slope. With over 20 years of experience, ICON Eyecare’s team of board-certified doctors is committed to delivering the highest-quality eye care in Colorado.
What we do...
Our mission is to improve people’s lives through better vision and outstanding patient experiences.
What you will do...
Greet patients as they arrive at the office in a friendly and professional manner.
Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous, and timely manner.
Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.
Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.
Check patients in and out and schedule any needed appointments.
Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger.
Assist with end of day counts and prepare accurate daily deposits.
Prepare patients for medical eye exams with the clinical doctor by completing preliminary testing.
Complete prior authorizations for patient medications.
Utilize EHR system to capture patient history and vision concerns.
Support the company mission by creating outstanding patient experiences.
Support the company values by being accountable, solutions oriented, and collaborative in the clinic with patients and fellow teammates.
What we require
Two years of patient/customer care experience (or equivalent customer related ability).
Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
Strong attention to detail.
Excellent oral and written communication skills.
Exceptional customer relationship skills.
What we offer
Medical
Dental
Vision Discounts
401(k) with generous company match and 100% vesting upon contribution
Life Insurance
Short Term & Long-Term Disability options
Employee Assistance Program
Generous time off plans and company paid holidays
Uniform allowance
ICON Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
