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Form of workJob Description
JOB DESCRIPTION: Busy PM&andR practice in Ahwatukee seeks a Medical Assistant to support the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties. Interacts with patients, staff, hospital personnel, and other professionals to improve patient satisfaction and quality control of billing information, reduce duplication of work measured by lowering cost per patient intake, and reduce the number of claim rejections on initial submission.
JOB DUTIES RESPONSIBILITIES:
- Registers new patients in the EMR (Athena) before scheduling appointments with correct demographic and insurance information
- Makes sure all initial consultations, pertinent notes, lab slips, radiology, and pathology reports are available to the physician before patient arrival
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
- Schedules appointments and immediately enters appointment date and time into the EMR
- Prepares and runs clinics for provider
- Registers patients by verifying that the patients record is up to date and accurate. Makes appropriate changes in the EMR
- Coordinates referrals for patients through insurance and other physician offices
- Working knowledge of ICD-10 and CPT coding
- Tracks incoming scans for film reviews for upcoming consultations/office visits
- Able to perform all jobs within the office setting when other employees are absent
- Supports BBS Compliance Program
PERFORMANCE REQUIREMENTS
- Reports to work regularly without undue tardiness
- Maintains a positive attitude and demonstrates the utmost professionalism
- Dresses appropriately and professionally in compliance with BBS
- Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation
- Prioritizes work activities and receives and assumes multiple job duties with the ability to manage multiple changing priorities in an effective and organized fashion
- Maintains effective working relationships with physicians, administration, and BBS staff members
- Must be able to work under minimal supervision and make independent decisions using good judgment
- Eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, scanner, telephone, and other office equipment.
Barrow Brain and Spine (BBS) is hiring a motivated Physical Therapist to work in a growing outpatient clinic. We are a team of experienced Physical Therapists and Physical Therapy Technicians who value a multi-disciplinary approach, working independently, but also working together with other healthcare professionals within and outside of BBS, to aid our patients in achieving the best possible outcomes.
