Medical Assistant, Ma – Internal Medicine

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behindCaring. Connecting. Growing together.  

Pro-Health Plainville Internal Medicine, part of Optum has an immediate opening for a friendly, patient focused and detailed oriented Medical Assistant to join our team.  This is a Monday-Friday position with a primary schedule of 8:00am-5:00pm. Some late days may be required.

Primary Responsibilities:

• Supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions
• Performs duties within their scope of practice delegated by, and under the supervision of, a provider or physician
• Performs all duties within the scope of a Medical Assistant’s practice
• Performs EKGs and other office testing
• Performs quality control checks on equipment
• Rooms patients according to policy and procedures, prepares patient for examination
• Records patient care documentation in the medical record accurately and in a timely manner
• Coordinates patient care as directed by physicians, company standards and policies
• Respects patient confidentiality at all times and treats patients with courtesy and respect
• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
• Practices standard infection control precautions
• Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
• Carries out standing orders consistent with ProHealth’ s policies and procedures
• Schedules tests, treatments and follow-up visits on behalf of patients
• In advance of the visit, perform Pre-visit Preparation to confirm that all needed information is available
• Informs new and existing patients/families about how to access information about their healthcare team
• Delivers quality patient service
• Ensures all policy and procedures are followed including infection control, patient confidentiality and privacy
• Actively participate in regular team meetings and quality improvement activities
• Conducting outreach to patients identified on monthly clinical performance reports
• Provide effective communication with all patients
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School diploma or GED
• Graduated from an accredited MA program
• Medical Assistant Certification – CMA or RMA within 120 days from hire
• Experienced with EMR

Preferred Qualifications:

• Experience administering blood draws
• Bilingual English & Spanish

Connecticut Residents Only: The hourly range for Connecticut residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.      

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.