Medical Assistant Associate

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Basic Function and Responsibility
To provide excellent clinical and administrative support in Radiation Oncology clinical setting.

Characteristic Duties and Responsibilities

• Taking and recording vital signs and collecting/processing specimens in point-of-care testing labs.
• Process patient care orders using the electronic ordering system may be required in certain areas according to approved physician-delegated protocols and standing orders.
• Maintain in basket messaging for provider messaging, medication refills, patient portal messaging, etc..
• Obtains and records accurate/pertinent intake information that includes preparing medical information, allergies, surgical history, etc..
• Efficiently and effectively prepare, stock, and organize clinic exam rooms with appropriate supplies and equipment.
• Serves as a chaperone during sensitive examinations.
• Monitor patient work flow and notify patients/families of schedule or provider delays.
• Perform other assignments such as assisting with closing processes.
• Prepare, complete forms, and ensure patients are given appropriate paperwork.
• Support virtual care appointments as applicable.
• Demonstrate the ability to multi-task independently.
• Maintains effective, collaborative relationships with other ACUs.
• Ensure HDR procedure coverage

Required Qualifications*

Minimum Qualifications

• You are required to have either graduated from a Medical Assistant program OR have an equivalent combination of education and 1-3 years of Medical Assistant experience.
• High school diploma or GED
• Preceptor status
• MiChart experience
• Excellent customer service skills
• Excellent attendance
• Excellent technical skills: MS Word, Excel, and Outlook

Work Schedule

• Hours for this position are 9:30 a.m. - 6:00 p.m. with a 30 min. lunch

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.