Medical Administrative Assistant

Job description
Tele Med Clinix is a medical group practice that specializes in psychiatric disorders, addiction, and overall behavioral health for our patient population and provides treatment via telehealth. We are seeking an experienced Medical Administrative Assistant to join our team.

Duties:

• Greet patients on the phone and in person
• Schedule appointments and maximize efficient use of provider time
• Respond to patient questions and concerns in an appropriate and professional manner and relay messages to medical providers as necessary
• Document patient health information in the EHR
• Onboard new patients and collect all information
• Assist with biweekly payroll
• Complete billing spreadsheets
• Creating and sending patient invoices
• Maintain operations by following policies and procedures; and reporting needed changes.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.

Qualifications:

• Minimum 1 year experience in a medical office
• Ability to pass Level II Background check
• Basic knowledge and understanding of insurance payment systems
• Understanding of Excel / Google Sheets
• Ability to use multiple different programs to manage and organize data, and maintain an efficient workflow
• Strong multitasking skills
• Strong communication skills
• Professionalism in speaking and typing/writing (including proper grammar, punctuation, and spelling)
• Ability to recognize and solve problems without constant direction.
• Bilingual preferred
• Job Types: Full-time

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Healthcare setting:

• Clinic
• Outpatient
• Telehealth

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• If hired, how soon would you be able to start? Please include a day/time range you are available for interviewing.

Experience:

• Customer service: 1 year (Required)
• Medical Office: 1 year (Required)

Work Location: In person