Medicaid Billing and Collections Specialist

Phoenix Home Care is adding a Billing and Collections Specialist to our Springfield, Mo team!!

Do you want to make a positive impact? Do you care about people? Do you want to be a part of a fun and growing team? Join our Billing and Collections Team at Phoenix Home Care and Hospice!

Things you should know:

Team work! We are an extremely Collaborative team, always looking for ways to improve processes to provide better care to our patients and clients.

We work hard and have fun doing it!

We are not a "cookie cutter" workplace! We love individual personalities and encourage our staff to be themselves!

Positive attitudes and positive people create a positive workplace!

This is an entry-level position but requires much attention to detail and high levels of accuracy.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K
• Life Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• On-site fitness center

Responsibilities

• Heavy emphasis on collections.
• Represents the Financial Services Department in a professional and courteous manner on the phone and in person
• Generating and posting revenue on a weekly basis.
• Submitting claims to Medicaid and following up on denials with the payers.
• Communication with operations staff
• Other duties as set forth by supervisors

Knowledge, Skills and Abilities

• Self motivated.
• Ability to work independently and in a team.
• High School diploma or equivalent.
• Willing to take on new tasks.
• Basic bookkeeping skills.

• Must have a minimum basic knowledge of keyboarding, personal computers, and Microsoft Office (including MS Word, MS Excel, and MS Outlook).
• Must be strong in customer service.
• Must have a strong phone etiquette with the ability to communicate well, both verbally and in writing.
• Must be reliable, have a great attitude, and possess a strong work-ethic.
• Must be detailed, accurate, organized and have the ability to multi-task.

#ZRLead

Requirements

• Potential candidate must have prior revenue cycle management experience.
• Minimum 1 year general office experience.
• Potential candidate must have prior revenue cycle management experience.