MAJOR DUTIES & RESPONSIBILITIES:
- Implement Health Education programming in one-on-one, co-visit, and group settings to increase the knowledge and self-efficacy of patients to prevent illness, manage health conditions, and improve overall wellness. Core topics will be determined based on clinic assignments and may change.
- Assist patients in setting goals related to their health based on assessments of patient needs (behavioral, social, and medical), readiness for health behavior change, and desired outcomes.
- Identify and/or develop and then maintain presentations, handouts, equipment, models, and other teaching tools and instructional materials to convey information to patients and community members effectively.
- Research Health Education issues;
- Participate in the design and testing/evaluation of new Health Education curricula and teaching materials to support patient, clinic, and community needs.
- Develops curriculum and train staff about specific health topics that may be presented by others in one of the other languages spoken at HOPE Clinic.
- Securely and accurately document all patient information and encounters into EMR;
- Advanced MS Office skills or other media.
- Meet assigned performance metrics including those related to grant/contract requirements, if applicable.
- Ability to anticipate challenges and effectively resolve potential issues through creative problem-solving.
- Ability to work creatively and with flexibility in a fast-paced environment while maintaining high work standards.
- Ability to develop rapport and engender trust.
- Exhibits a positive attitude and professional demeanor.
- Serve as a member of an interdisciplinary clinic, and care team, and promote effective working relationships with internal and external stakeholders.
- Ensure that work assignments and information gathered from day-to-day work is not shared with anyone and protect all patient and agency information.
- Knowledgeable of and maintains HIPAA standards of privacy and confidentiality;
- Ensure that all patients receive the best possible care;
- Attend on-site/off-site community engagement and/or agency activities, meetings, trainings, and workshops events as needed; including travel to different sites
- Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.
TRAVEL REQUIREMENTS:
- Ability to travel to satellite sites and/or off-site locations for support/assignments, events or training as needed;
- Proof of liability and property damage insurance on vehicle used is required
- Will be traveling between HOPE Aldine and HOPE Aldine-Meadows
QUALIFICATION REQUIREMENTS:
- Bachelor’s degree in Health Education with certification preferred;
- 1+ years’ experience in healthcare
- Experience with curriculum development.
- Excellent written and verbal communication skills.
- Good interpersonal skills.