Marketing Coordinator

About us

Metro Waste Authority is quasi-governmental agency that operates in Des Moines, IA.

Our work environment includes:

• Safe work environment
• Modern office setting
• Casual work attire
• Lively atmosphere

Join Our Team!!

If you’re looking for a position with a lot of variety in a fast-paced work environment, Metro Waste Authority is the place for you!

What we offer:

• IPERS
• Paid-time off
• Medical, Dental, Vision Insurance
• Deferred compensation plan with company match
• Cafeteria Plan
• Health Reimbursement Account
• Casual dress code

Position Summary

The Marketing Coordinator develops and implements business-to-business and business-to-customer marketing and advertising strategies for Metro Waste Authority facilities, as well as waste and recycling programs. This position prepares, packages, and presents technical information to businesses, customers, state agencies, the Board of Directors, and the public in an appropriate format for the audience.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Develops and implements a marketing and advertising strategy to promote the purchase and use of MWA’s products and services to residential, private, and public customers.
• Supports the business development strategy of programs and services by designing collateral, as well as developing an engaging online presence.
• Helps foster new and existing customer relationships and launch new programs.
• Independently coordinate marketing for community/industry events, including overseeing logistics, creative, and marketing collateral. Represent the agency as community/industry events.
• Serves as in-house expert for utilization of customer relationship management software for business contacts of the agency.
• Utilizes various communication tools, including media relations, social media, and additional channels to convey the story and the value of MWA’s facilitates to the region.
• Facilitates a positive customer experience at all MWA facilities, ensuring effective signage is present, coordinating customer appreciation activities, and relaying important information to customers.
• Serves as an in-house business recycling expert, advising, and assisting businesses who want to start or grow their recycling programs.
• Provides cross-department communication support, translating technical information in written and visual format to be easily digested by the public.
• Identifies opportunities for improved customer experiences and understanding, proposing solutions, overseeing improvement projects and related collateral.
• Plan, execute, and track marketing initiatives such as email, event, social media, or content marketing.
• Maintain relationships with external vendors that serve the agency for marketing collateral, signage, and the like to ensure timely and fiscally responsible service.

Environmental Stewardship – Demonstrates an understanding of Metro Waste Authority’s Environmental Management System (EMS). Guided by the EMS processes and procedures, we focus on six main areas aimed at increasing diversion and/or protecting the environment. These include:

• Recycling
• Household Hazardous Waste Collection
• Yard Waste Management
• Water Quality Improvement
• Greenhouse Gas Reduction
• Environmental Education

MWA Values - Demonstrates an understanding of Metro Waste Authority’s values and applies them to the position, and assigned responsibilities, as well as to all interactions with customers and co-workers.

• Leadership – Set the example because everyone is a leader!
• Integrity – Always do what is right!
• Positivity – Bring our best to every task, every day and bring out the best in your colleagues!
• Teamwork – Collaborate because we know that together we will address opportunities and challenges!
• Innovation – Forge a new path and evolve!

Competencies

• Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener.
• Coordinating Project Activities - Communicates project goals, timelines, and milestones; lets people know what they need to accomplish; identifies project interdependencies and potential resource constraints; follows up with others to ensure they are on track to meet project goals.
• Demonstrates Initiative- Acts on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked.
• Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial.
• Supporting Coworkers - Responds positively to requests; helps others achieve their goals; considers how his/her actions will impact others; looks for ways to contribute to the team.
• Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the company's goals and mission; aligns actions around organizational goals.
• Thinking Broadly - Considers long-term consequences and implications associated with actions or events; sees relationships between diverse systems, organizations, or environments; considers problems from a range of viewpoints.
• Utilizing Feedback - Reacts to feedback in a positive, constructive manner; encourages others to provide suggestions regarding things he/she might do differently.

Travel

• This position requires occasional travel in and around the Des Moines metro area to support all Metro Waste Authority facilities.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelors’ degree in business, marketing, communications, environmental science, or related field
• 4 years of experience in communications and/or design
• Valid driver’s license.

Preferred Education & Experience

• Competencies in Microsoft Office (including Word, Excel, and PowerPoint) and Adobe Creative Suite.

Physical Demands

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Job Type: Full-time

Pay: $55,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• What are your salary requirements?

Education:

• Bachelor's (Required)

Experience:

• communication and/or design: 4 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: Multiple locations