Marketing Associate - Bilingual Spanish (On-Site Stamford, Ct)

JOB SUMMARY

The Marketing Associate- Bilingual Spanish will contribute to the development, implementation, tracking and optimization of Charter’s marketing efforts. The Associate will assist with executing Marketing project strategy for Residential and Small & Medium Business customers, and may be responsible for TV, Internet, Voice & Mobile related initiatives. This role requires frequent interaction with cross-functional departments and peers. Includes collaboration with other Marketing teams, Sales, Billing, Product Development, Government Relations, Legal, and Customer Service/Operations as well as external vendors.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience, grow the Spectrum brand, sales channels, and support functions as needed.
• Assist with executing assigned projects spanning across multiple organizations and company priorities; ensuring accuracy, and utilizing best practices and standard procedures.
• Responsible for initiatives related to driving customer acquisition and/or customer retention, including product management, program development, and process implementation.
• Work with internal teams and external vendors to successfully execute various marketing tactics (e.g. email, direct mail, SMS, print, media, automated calls, SEO, digital media, etc.).
• Review creative to develop effective creative briefs, and review creative deliverables to ensure that they are delivering on messaging objectives and brand strategy.
• Work with manager and peers on internal communications, to include development and management of marketing calendars, project updates and summaries, reporting, presentations, etc.
• Coordinate and communicate with other departments regarding the planning, creation and implementation of marketing campaigns and related materials and promotions.
• Gather and analyze data; report on customer numbers, churn analysis, marketing promotion results and effects on sales growth.
• Update sales and product collateral, including management of portals, working with product management, sales ops, and offer teams.
• Assist with project expenses including purchase orders, invoices, and budget.
• Perform other duties as requested by manager.
• This role is based on-site at our corporate office in Stamford, CT. This role is not remote/hybrid

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Creative problem solving and strong analytical reasoning skills
• High level of motivation and self-direction
• Ability to work independently within established timeframes
• Ability to work effectively as part of a team and across corporate functions
• Strong time management skills that enable on-time project delivery
• Ability to work effectively in a fast-paced and rapidly changing environment
• Ability to prioritize and organize effectively
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) 

Required Education

Bachelor's degree in marketing or related field; Business and/or marketing relevant internship or equivalent work experience or education

Required Related Work Experience and Number of Years

Bachelor’s degree in Marketing, Advertising, Business, Communications or related field - 1

Preferred Skills/Abilities and Knowledge

Bilingual Spanish Preferred

WORKING CONDITIONS

Office environment

MSU300 2024-31986 2024
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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