AddressWho we are
With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.
Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.
Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.
How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
About This Opportunity
The Loyalty Analyst will support the customer analytics for the 7-Eleven Loyalty Team
Duties and Responsibilities:
- Create and report on loyalty analytics and customer segmentation
- Develop thorough understanding of loyalty and product data
- Create ad hoc analyses and presentations that help define changes in customer behavior and future opportunities
- Work cross-functionally with other teams to define, execute and measure loyalty test results
- Present results and key learnings with broader Marketing team
- Leverage learnings from past campaigns to continue to improve and learn
- Other duties, including special projects, as assigned by Management
Qualifications:
- Education: Bachelors/4 Yr. Degree in statistics, econometrics, engineering or related areas with exposure to quantitative techniques and computer programming
- Experience: 1-2 yrs. marketing, loyalty and/or retail analytics experience preferred
- Hands-on experience with complex SQL queries is required
- Familiarity with database marketing and statistical inference techniques preferred
- Computer proficiency in Microsoft Word, Excel and PowerPoint.
- Ability to work cross-functionally to drive plans and results.
- Strong analytical + organizational skills; ability to create strong, actionable insights and stories from data
- Ability to manage multiple projects simultaneously and to deliver on time in a fast-paced environment.
