Market Research Analyst

***US Citizen / Green Card Holder Only***

FULLY REMOTE OPPORTUNITY

What are the main 3-5 responsibilities of this resource?

• Draft and program questionnaires, polls, surveys, and other data collection resources for research supporting digital transformation (e.g. in-app, portal and web intercept surveys)
• Create new and further develop existing dashboards in Qualtrics for better real-time insights –  FAD, home page and other web, app survey, portal survey etc.
• Regularly report on performance of digital tools – ensure appropriate stakeholders receive timely notifications of any identifiable issues
• Summarize and analyze data; make recommendations related to research findings.
• Report findings concisely, presenting data in compelling visuals.

What are the MUST HAVE technologies or skills for this position?

• MUST have expertise using Qualtrics survey platform – program, manage, analyze and create dashboards
• Excellent Excel skills
• Excellent PowerPoint skills to create visually informative decks
• Extreme attention to detail
• Excellent research and analytical skills

What technologies or skills are NOT REQUIRED but would be NICE TO HAVE on their resume?

• Tableau or Power BI
•  

Complete Job Description: 

Research analyst to assist with integration-related projects to ensure appropriate monitoring, tracking and reporting on insights and feedback related to new digital tools, including website, apps and portal.

Job Responsibilities

·       Increase survey touchpoints for new digital tools (web, app, portal)

·       Draft and program questionnaires, polls, surveys, and other data collection resources for research supporting digital transformation (e.g. in-app, portal and web intercept surveys)

·       Create new and further develop existing dashboards in Qualtrics for better real-time insights –  FAD, home page and other web, app survey, portal survey etc.

·       Regularly report on performance of digital tools – ensure appropriate stakeholders receive timely notifications of any identifiable issues

• Summarize and analyze data; make recommendations related to research findings.

• Report findings concisely, presenting data in compelling visuals.
• Deliver reports and presentations of findings to management.
• Maintain accurate tracking of survey and reporting requirements.
• Meet strict reporting deadlines.

• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent organizational skills and extreme attention to detail.

• Superior research and analytical skills.

• Ability to translate complex concepts and methodologies into easily understood language.

• Expertise with Qualtrics (including dashboards, TextIQ), Tableau and all Microsoft Office software.

Education and Experience:

• Bachelors degree in Marketing Research, Statistics, Math, or related field required
• 1-2 years related experience required.