Managing Director, Individual Family Plan (IFP) Business

In this role, the incumbent will be responsible for profitably growing each of the business segments, building and leading the business strategies, overseeing all products and operations, and interfacing with regulators and elected officials on behalf of the business.

QUALIFICATIONS AND COMPETENCIES:

• Extremely high energy level and results oriented with the ability to travel.
• Experience in building strong relationships, solving problems, and managing in a matrix environment.
• Broad knowledge of health insurance and services delivery and functions.
• In-depth knowledge of federal, state and CMS based requirements and the ability to develop, distribute and administer IFP programs in a compliant manner.
• Success managing multiple initiatives and priorities simultaneously.
• Experience with integrating health plan support services and other elements of operations in high-growth environment.
• Minimum of a Bachelor’s degree
• Strong manager, strategist, visionary, change agent
• Excellent influencing skills
• Enterprise mindset.
• Capable of managing conflicts and changes, resolving problems in a changing environment.
• Understanding of the dynamics of change management
• Process improvement skills and experience
• Strong analytical and problem-solving skills
• Proven track record in leading and developing staff
• Excellent oral and written communication skills
  If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

The Managing Director of IFP job description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Accountable for the overall performance of the IFP Business. This will include among other responsibilities:
• Financial performance.
• Market and product expansions.
• Product offerings and Pricing.
• Affordability.
• Development of the market’s strategy and its execution.
• Evolution of existing market strategies.
• Identification and development of new market strategies.
• Network design concordant with marketability, affordability, and CMS standards.
• Provides strategic direction and oversight to the IFP management team to ensure full attainment of insurance practices/ guidelines and financial objectives in accordance with sound and ethical management methods.
• Act as a strategic partner by developing and implementing the company’s plans and programs.
• Analyze the effects of long-term growth initiatives, planning, new strategies, and regulatory actions.
• Communicate effectively and establish credibility throughout the organization and with the President of Government business segment as an effective developer of solutions to business challenges.
• Evaluate the company’s financial, operational, product and sales and marketing structures to plan for continual improvements and a continual increase in operating efficiencies.
• Mentor and interact with staff members at all levels to foster growth and encourage development among the senior leadership team and all staff members.
• Maintain a measurement and review process that ensures business strategies and plans are implemented and desired results are achieved
• Executes and implements policies, procedures, and actions ensuring the accomplishment of the Company’s mission.
• Maintain a culture of compliance - demonstrate that IFP will continue to operate in a compliant manner.
• Collaborate with Risk Adjustment and Stars teams to maintain/improve performance.
• Have a deep understanding of analytics and how to best use the data; unlock some of the available insights to drive business decisions.
• Uphold a team culture of accountability and results.
• Be a player/coach; roll up his/her sleeves, help the team prioritize and execute.
• Partner effectively with Cigna’s Commercial colleagues.
• Develop effective working relationships with Cigna’s Health Services leadership.
• Develop and implement strategies to optimize performance across the Medicare suite of products.