Manager, Srdo Business Operations

The Business Operations group within Strategic Research and Development Operations (SRDO), is the center of excellence for providing industry best practice operational support for the conduct of ***’s global trials, including vendor and site contract management, strategic vendor oversight, and financial spend analysis and management.
Vendor Selection
In collaboration with Global Sourcing and Procurement (GSP), Sourcing Team or Functional Area, provide input to RFI/RFP content for bids, review proposals, and perform/present quantitative analysis for responses to RFP. Quantitative analysis to include:
Comparison of budget with study assumptions
Comparison of bids against previous contracts
Comparison of bids against each other
Participate in bid defense meetings, as appropriate
Leverage budget analyses and existing vendor performance data to inform selection
Negotiate budget and scope with vendors, as appropriate
Vendor Contract Management
Facilitate the contracting process thru to execution of the entire contract, including all exhibits.
Draft self-authored contracts and the QC of documents for non-self-authored contracts
Update scope and/or budget, including business/payment terms
Include any unique business terms to be added/negotiated
Facilitate the review and approval of the contract including internal review, vendor review, vendor final negotiations within specified legal parameters, and escalation of any approval issues
Ensure all contract types (MSAs, SOWs, COs, NDAs, consulting agreements and other assigned contracts) that originate in SRDO are efficiently managed through the Legal contract review and financial approval systems and entered into the department tracking system.
Collaborate with Legal and other identified business areas, as appropriate, to ensure contracts are progressed on a timely basis
Proactively communicate with key stakeholders on the status of contract review and approval
Assist stakeholders with tracking of terms, PO funding, scope, and necessary changes
Record all appropriate contract activities in department tracking system (BOARD)
Partner with service owners, Finance, GSP, Legal and Business Operations team member through the duration of the vendor contract to:
Understand impact of identified changes on: study scope, vendor scope, budget and forecasts
Understand accruals and forecast updates associated with contracted services
Identify contract documentation requirements (e.g., CNF or CO) or whether a new category of services requiring a new vendor is required
Request and receive Change Order proposals from vendor(s)
Negotiate vendor scope/budget, including business/payment terms
Communicate CO expectations to ensure all parties are made aware of any contract, budget and relationship impacts
Prepare and speak to vendor contracting updates in study team meetings
Resolve any contract execution, PO funding, and vendor payment issues as they arise
Support contract close-out, as per department processes
Strong computer skills in database management and document preparation (Word, PowerPoint, Excel);
Excellent organization and time-management skills; must be able to demonstrate agility in prioritizing assigned work
Strong written and verbal communication skills; must be able to communicate effectively with outside parties and serve as a liaison among department personnel and business partners, and proactively communicate relevant issues and deadlines;
3+ years of relevant experience working in the pharmaceutical industry (including CROs)
Relevant technical experience working with contracts and Business Operations
Experience in the following applications:
MS SharePoint, Teams, Power BI
BOARD (business intelligence software)
DocuSign/DocuSignCLM
Coupa
Oracle