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Form of workJob Description
At ESS (NYSE: GWH), our mission is to accelerate global decarbonization by providing safe, sustainable, long-duration energy storage that powers people, communities, and businesses with clean, renewable energy anytime and anywhere it’s needed. As more renewable energy is added to the grid, long- duration energy storage is essential to providing the reliability and resiliency we need when the sun is not shining and the wind is not blowing.
Our technology uses earth-abundant iron, salt, and water to deliver environmentally safe solutions capable of providing up to 12 hours of flexible energy capacity for commercial and utility-scale energy storage applications. Established in 2011, ESS Inc. enables project developers, independent power producers, utilities, and other large energy users to deploy reliable, sustainable long-duration energy storage solutions. For more information visit www.essinc.com.
We are seeking a highly skilled and experienced Senior Manager / Director of Sales Operations to join our dynamic sales team. The Senior Manager of Sales Operations will play a pivotal role in driving the company’s performance through optimizing sales processes, enhancing sales efficiency, and driving productivity. This individual will be responsible for streamlining sales operations, implementing best practices, and leveraging data-driven insights to drive strategic decision-making. The position will manage direct reports including business analysis, inside sales and proposal management functions.
Key Responsibilities:
- Sales Process Optimization: Develop, implement, and continuously refine sales processes to maximize efficiency and effectiveness.
- Sales Performance Analysis: Analyze sales data and metrics to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to enhance sales performance.
- Sales Forecasting and Planning: Collaborate with sales leadership to develop accurate sales forecasts and establish achievable sales targets. Monitor performance against targets and adjust strategies as needed.
- CRM Management: Oversee the administration and optimization of the Customer Relationship Management (CRM) system. Ensure data accuracy, user adoption, and alignment with business objectives, potentially including implementation of new tools/ systems.
- Sales Reporting and Analytics: Generate regular reports and dashboards to track key sales metrics, including pipeline health, conversion rates, and revenue forecasts. Present findings to senior management and sales teams.
- Cross-Functional Collaboration: Work closely with marketing, finance, operations, and other departments to align sales initiatives with overall business objectives. Foster a collaborative and supportive environment across departments.
- Sales Enablement: Develop and implement sales enablement strategies, tools, and resources to empower the sales team and enhance their effectiveness in driving revenue. Help to develop best-practices and expand their use across the team.
- Training and Development: Provide training, coaching, and support to sales representatives on sales processes, tools, and techniques. Foster a culture of continuous learning and improvement.
- Sales Tools and Technology: Evaluate, select, and implement sales tools and technology solutions to streamline processes, enhance productivity, and improve sales performance.
- Compliance and Governance: Ensure sales operations comply with company policies, industry regulations, and best practices. Implement controls and processes to mitigate risks and maintain integrity.
What you bring to the table
Minimum requirements:
- Bachelor's degree in business administration, sales, marketing, or related field. Master's degree preferred.
- Proven experience (5-7+ years) in sales operations, sales management, or related roles within the technology or renewable energy industry – ideally in an emerging growth environment with new technology.
- Strong analytical skills with the ability to interpret complex data and generate actionable insights.
- Proficiency in CRM systems (e.g., Dynamics, HubSpot, Salesforce) and other sales productivity tools.
- Excellent communication, presentation, and interpersonal skills.
- Strategic thinker with the ability to develop and execute sales strategies aligned with business objectives.
- Demonstrated leadership ability with a track record of building high-performing teams and driving results.
- Detail-oriented with strong organizational and project management skills.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Why Join Us
Joining ESS offers a unique opportunity to be at the forefront of innovation in the renewable energy sector. You'll work with a passionate and talented team dedicated to creating impactful solutions that address the world's most pressing energy challenges. We offer competitive compensation, comprehensive benefits, and a collaborative work environment where your contributions are valued and recognized.
If you are a results-driven sales operations professional with a passion for sustainability and innovation, we encourage you to apply and be part of our journey towards a cleaner, greener future.
Benefits of working at ESS.In addition to the value of working with and helping grow a global reaching clean technology, ESS offers Company assisted medical, dental and vision, 401k with Company match, Employee Stock Purchase Plan (ESPP), a generous PTO accrual, and 8 paid holidays.
As an equal opportunity employer, we are open to considering every qualified candidate who is eligible and legally authorized to work in the United States on a full or part-time basis, without a need for sponsorship.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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