The Nurse Manager is responsible for the development, implementation and evaluation of the care provided on the patient care department(s), which is consistent with the established strategic plan, goals and objectives for Patient Care Services. The Nurse Manager is responsible for 24-hour management of the patient care department. The Nurse Manager supports optimal care that requires specialized knowledge, critical thinking and skills based on principles of psychological, social, physical, and biological sciences that utilize the nursing process. The Nurse Manager demonstrates the attributes of servant leadership, communicates exceptionally, and motivates others to achieve outcomes through work with multidisciplinary teams. This person serves as chief recruitment and retention officer for department and works in collaboration with nursing leadership to identify areas of improvement regarding practice, policies and processes.
Why UnityPoint Health?
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.
Essential Functions/Responsibilities:
Essential functions are the duties and responsibilities that are essential to the position (not a task list). Do not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.
% of Time
(annually)
Leadership
· Builds trusting, collaborative relationships with staff, peers, physicians and administration to advance the core patient business strategy.
· Responsible for department scheduling.
· Applies HR practices fairly and consistently.
· Commits to the hours needed to achieve outcomes and develop others to assure round-the-clock leadership. Requires flexibility with hours worked and shifting priorities as the environment changes, without losing sight of goals/outcomes.
· Hardwires patient rounding to assure consistent contact with patients.
· Follows-up on patient concerns as soon as possible.
· Notifies Director and/or Administration of concerns that have the potential to escalate or lead to Risk Management concerns.
· May be requested to travel to conferences and meetings as a hospital representative. Must be able to make arrangements to attend these as required.
· Assures St. Luke’s Hospital’s Comfort/C.A.R.E. Professional Practice Model is implemented within the department.
· Ensures compliance with the state Nurse Practice Act, state Board of Nursing regulations, and regulatory agencies’ standards.
50%
Professional Development of Team Members
· Fosters development of unit leadership team.
· Ensures a thorough and adequate orientation program for new staff and student interns.
· Ensures the adequate competency training and continuing education programming is done to meet identified staff development needs.
· Supports department and hospital shared governance infrastructure and staff engagement.
· Supports continuous staff development and career goal achievement.
20%
Business Responsibility
· Develops annual capital budget.
· Develops annual operational budget to support strategic plan.
· Monitors department’s productivity.
· Executes the established plan through measurement, monitoring, and analysis of resource utilization and adjusting direction when needed.
20%
Basic UPH Performance Criteria
· Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
· Demonstrates ability to meet business needs of department with regular, reliable attendance.
· Employee maintains current licenses and/or certifications required for the position.
· Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
· Completes all annual education and competency requirements within the calendar year.
· Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
· Purposefully conducts all aspects of the job in an ethical manner in support of the hospital’s commitment to ethical behavior in all areas of personal and professional activity.
10%
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Demonstration of UPH Values and Standards of Behaviors
Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities
Foster Unity:
· Leverage the skills and abilities of each person to enable great teams.
· Collaborate across departments, facilities, business units and regions.
· Seek to understand and are open to diverse thoughts and perspectives.
Own The Moment:
· Connect with each person treating them with courtesy, compassion, empathy and respect
· Enthusiastically engage in our work.
· Accountable for our individual actions and our team performance.
· Responsible for solving problems regardless of the origin.
Champion Excellence:
· Commit to the best outcomes and highest quality.
· Have a relentless focus on exceeding expectations.
· Believe in sharing our results, learning from our mistakes and celebrating our successes.
Seize Opportunities:
· Embrace and promote innovation and transformation.
· Create partnerships that improve care delivery in our communities.
· Have the courage to challenge the status quo.
Minimum Requirements
Identify items that are minimally required to perform the essential functions of this position.
Preferred or Specialized
Not required to perform the essential functions of the position.
Education:
· Successful completion of an accredited nursing program
· BSN
· MSN
Experience:
· Three to five years of clinical leadership with recognized knowledge and expertise in caring for specific patient populations
License(s)/Certification(s):
· Possess current RN licensure in the State of Iowa
· Maintain current BLS certification
· Valid driver’s license when driving any vehicle for work-related reasons.
· Specialty certification
Knowledge/Skills/Abilities:
· Writes, reads, speaks, and comprehends fluent English
· Ability to direct others and to exercise judgment in problem-solving scenarios
· Ability to lead and/or participate in multidisciplinary teams
· Possess a comprehensive knowledge of general nursing theory and practice and an expanded knowledge of current clinical and specialized patient care concepts.
· Possess a broad and varied knowledge base that is continually enhanced through self-directed study and participation in educational opportunities.
· Possess knowledge of performance improvement and quality standards.
· Ability to complete basic computer course through in-hospital training; develops and maintains necessary computer skills including Word and Excel.
Other:
· Use of usual and customary equipment used to perform essential functions of the position.