Manager, Program Quality

Date Posted:

2024-01-22

Country:

United States of America

Location:

HTX17: Landing Gear - Fort Worth 4630 N. Beach Street , Haltom City, TX, 76137 USA

Position Role Type:

Onsite

Collins Aerospace is seeking a Manager, Program Quality responsible for customer quality of all military Landing Systems produced within the Military Landing Gear value stream business. You will be responsible for customer conformity and customer satisfaction in support of the value stream team. You will also oversee customer compliance with customer contracts, regulatory requirements, and the Collins Quality Management System. In addition, you will be responsible for leading change and collaboration within the quality team and other functional organizations within Military Landing Gear value stream business.

LOCATION: Onsite - (Haltom City, TX)

• Eligible for Relocation

Primary Responsibilities:

• Develop, modify, apply, and maintain quality evaluation, control systems, and protocols for materials being processed into finished products

• Ensure that projects and process control documentation are compliant with requirements, objectives, and/or contracts

• Ensure that the quality of Collins suppliers, products, and processes are compliant with internal and regulatory standards and are continuously improving

• Identify and manage risk in product development primarily utilizing and driving Production Part Approval Process (PPAP) core elements (e.g. PFMEA, MSA, Process Flow, and Control Plans)

• Develop proactive quality initiative strategies and drive implementation

• Perform escape management procedures, root cause analysis, and recommend corrective action for design problems for internally produced products and processes

• Ensure all requirements are met for work transfer and process change management including Resourcing Gate and PPAP acceptance

• Design and implement product engineering changes to satisfy quality issues raised by customers

• Perform independent reviews and assessments of program performance, including independent technical assessments of systems engineering, Quality Assurance (QA), lessons learned, industry best practices, technology, and production

• Responsible for continuously reviewing quality strategy, practice, and procedure to ensure the customer requirements are met

• Establish customer relations and communications processes

• Set objectives and guide team on the achievement of short-term and long-term goals

• Manage the implementation of Program Quality operational plans and procedures

• Manage implementation of projects and processes to ensure overall quality is continuously improving

• Manage quality improvement processes to ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes in the customer programs

• Develop and manage plans, guidelines, policies, and processes to ensure the achievement of Landing System quality targets

• Drive employee engagement culture of respect, empowerment, communication, and teamwork

• Develop potential successors in the talent pipeline and champion talent developments to ensure team stability and business continuity

• Provides cross-functional Quality technical expertise, and prepare and present departmental metrics

Qualifications/Experience Needed:

• Typically requires University Degree and minimum 8 years prior relevant experience oran Advanced Degree in a related field and minimum 5 years of experience orin absence of a degree, 12 years of relevant experience

• U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required

• Minimum 5 years of experience working with Aerospace and Military/Defense customers representing Quality

• Minimum 5 years of experience in a leadership role

Preferred Qualifications

• Proven leadership ability in driving timely resolution of quality concerns, requiring minimal supervision

• Superior communication skills and command of the English language, with an aptitude for conveying complex technical information to a wide variety of audiences

• Demonstrated analytical skills and project management experience

• Ability to influence and gain buy-in in order to drive on-time implementation of initiatives

• Strong ability to make quality decisions while remaining customer focused

• Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, or other equivalent

• Experience in AS9145 APQP and PPAP is preferred

• ASQ CQE certification, preferred

• Six Sigma Black Belt/Red X is preferred

• Strong computer skills, including proficiency in MS Office and SAP programs

• Experience working with a cross-functional team in a matrix environment

• Knowledge of Defense/Military Programs, DCMA &/or Governmental regulatory requirements (Military background would be a plus)

Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications

To qualify for the Raytheon Technologies, Re-Empower Program, candidates should:

• Be on a career break of one or more year at time of application

• Have prior experience in functional area of interest

• Have interest in returning in either a full-time or part-time position

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

• Please consider the following role type definitions as you apply for this role.

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

• Tuition reimbursement program

• Student Loan Repayment Program

• Life insurance and disability coverage

• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Ovia Health, fertility, and family planning

• Adoption Assistance

• Autism Benefit

• Employee Assistance Plan, including up to 10 free counseling sessions

• Healthy You Incentives, wellness rewards program

• Doctor on Demand, virtual doctor visits

• Bright Horizons, child and elder care services

• Teladoc Medical Experts, second opinion program

• And more!

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Employee Referral Eligible

Please view the link below to learn more about our Landing Systems business unit:

https://www.youtube.com/watch?v=7qcXPa0ZCeE

#HotJob

The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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