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SalaryWe're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
OVERVIEW
Every year, people across the world spend nearly one trillion dollars on groceries—it's an industry that's been around for centuries. Food itself, however, has been a constant in people's lives since the beginning of time. Yes, sustenance is essential, but it's also much more than that.
Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it's a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need.
ABOUT THE ROLE
We're looking for a leader who will help mature our tooling ecosystem, with a focus on craft, quality, and driving consistency across our experiences. As a Product Design Manager, you will work closely with Instacart's cross-functional leaders to define product strategy and vision while growing and supporting a team of designers focused on turning complex problems into seamless user experiences.
As a people leader, you'll directly manage a team of 6, while collaborating with the broader tooling Product Design org of roughly ~14 designers. You'll be responsible for contributing to an inclusive culture where we promote transparency, psychological safety, and collaboration across the design team and beyond.
With a focus on the quality of our tools, you will be responsible for your team's adoption of, and their contributions to our new unified tooling design system. You'll look for opportunities to drive holistic end-to-end user experiences across various initiatives in your portfolio.
To be successful, you'll be responsible for connecting-the-dots across your portfolio by driving holistic strategy and vision, as well as upholding quality of the execution of the vision through implementation.
ABOUT THE TEAM
The Instacart Design & Research Org is an empowered team that aims to craft engaging, cohesive, and inspirational experiences for everyone. Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together.
The Tooling Design team supports tools across Instacart, including external facing tools (Retailers, CPGs) as well as internal facing tools. Self-serve tooling is critical to support our partners and our overall business as we continue to scale and expand our capabilities. As a Product Design manager you will work closely with product, engineering, data science, research, and content design across the org to develop 0-1 products as well as drive quality improvements and feature enhancements for existing tooling experiences.
ABOUT YOU
MINIMUM QUALIFICATIONS
- 6+ years of experience in digital Product Design
- 1-2+ years of people management experience, guiding the work of UI/UX and Product Designers
- Experience with building, hiring and mentoring high performing teams
- Strong understanding of product-building areas including engineering, design, analytics, and user research/insights
- Ability to thrive and effectively communicate in a fast-paced, constantly changing environment
- You love developing cohesive and scalable Design strategies that can play out across numerous channels and mediums
- You display a human-centered approach to design that's inquisitive, strategic and empathetic
- You lead with passion and vision, and you can energize others to deliver excellent results while keeping them happy and engaged
- Reliable self-starter who can provide direction to multiple projects with minimal oversight
- Can push the team to explore new thinking and expand new interpretations of the Design brand to meet ever-changing company demands
- Friendly, supportive and collaborative
- You are comfortable and always willing to roll up your sleeves and chip in to help move a project forward—you like to move quickly and drive towards impact
PREFERRED QUALIFICATIONS
- Experience in tooling design as an individual contributor or or leading tooling teams
- Experience with B2B tools, Ads or marketing tooling, Analytics & Dashboard design
