Manager, Managed Markets Contract Ops

Description

Johnson & Johnson Health Care Systems Inc. (JJHCS) is currently recruiting for a Manager, Managed Markets & Specialty Contract Operations, in the Enterprise Contract Management (ECM) organization, located at Raritan, NJ!

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The Manager is responsible for ensuring the efficient and compliant management of Managed Markets Contracts. You will have oversight of a team of Analysts responsible for the contract administration and payment functions of commercial and Medicare Part D agreements. The Manager acts as a key business partner with Operating Company Business Leaders, Regional Process Owners, legal, sales management, compliance and other internal business partners in assessing and executing the operationalization of rebate strategies associated with complex customer contracts.

Key Responsibilities :

• Advise on strategic, operational issues, and requirements related to contract administration including any matters relating to rebate analysis and payments, as well as resolution of disputes on rebate claims.
• Provide leadership and management of the Managed Markets Contract Operations Team.
• Provide critical input to business units ensuring the effective translation of business strategies into compliant contract administration.
• Ensure the team’s successful implementation of Payer and Pharmacy Benefit Manager contracts.
• Ensure all rebate payments processed by the team are made accurately and timely according to the contractual terms and JJHCS standards.
• Coordinate and lead cross-company and inter-company process improvement initiatives, compliance management and reviews, process integration initiatives, relationships with internal partners and external customers.
• Use process metrics to drive business results and demonstrate working knowledge of all IT systems and tools used to load/maintain contracts and process claims/adjustments.
• Conduct system assessments and work with the Contract Solutions team to implement project plans for system enhancements/upgrades.
• Provides support during internal and external audits, dispute resolution, testing and monitoring, litigation, and other inquiries, and communicates with some of our largest US customers.
• Lead and implement Process Narratives, SOP’s, and Work Instructions for the processes performed within the Department.
• Perform managerial functions including staffing and resources assessments, workload prioritization, strategy discussions, performance management, project management, and business planning.
• Challenge and empower people to reach their highest potential, champion continuous professional development and career growth, and mentor all associates within a diverse team to ensure successful completion of their job responsibilities.
• Apply influencing skills to craft contract administration practices and provide insights and leadership on major Contracting negotiations / Business Projects.

Qualifications

Education:

• Minimum of a Bachelor’s degree is required, preferably in an analytical area; an MBA is preferred.

Experience and Skills:

Required:

• Minimum of eight (8) years of relevant work experience
• Experience working with cross-functional leadership teams
• Strong analytical and organizational skills.
• Proven leadership on complex projects
• Proficiency with MS Office, including MS Excel VLOOKUPS and pivot tables

Preferred:

• Business experience in finance, accounting, sales, marketing, government pricing, contracting or other related area
• People management experience
• Knowledge of the Contracting and associated business practices
• Experience with implementing and monitoring internal controls, and strong audit, compliance and/or financial skills
• Familiarity or experience with Model N system
• Strong interpersonal and interdependent partnering skills to lead and influence management, business partners, and peers to get results
• Ability to review and synthesize complex data and implement related business processes
• Knowledge of Model N (ICS/CORE) and SAP/AR
• Project management/leadership experience
• Familiarity, training, or certification with Process Excellence or Lean methodologies

Other:

• This position may require up to 10% of domestic and international travel
• The salary for this position is anticipated to be between $95,000 and $145,000

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .