Manager, Learning And Development Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
The Learning and Development Manager is responsible for overseeing the Global Patient Operations organization's Learning and Development day to day operations. This role involves designing, implementing, and managing comprehensive training programs that enhance employees' skills and drive organizational growth. The Learning and Development Manager will work closely with Global Patient Operations functional teams to identify training needs and develop strategies to meet these needs effectively.
Duties/Responsibilities

• Collaborate with GPO leaders to assess training needs and identify skills gaps within the organization.
• Training Programs: manage and execute training programs, including new hire onboarding and Train the Trainer training programs.
• Content Development: Oversee the creation and maintenance of training materials, curriculum, and e-learning modules, ensuring they are engaging and effective.
• Delivery and Facilitation: Coordinate and deliver training sessions, either directly or through trainers, ensuring that content is engaging and relevant to the audience.
• GPS Releases: Responsible for GPS software release coordination and tasks completion, delta training content, and SCORM revisions.
• Team Leadership: Lead and mentor a team of Learning & Development professionals, providing guidance and support in their roles.
• Identify Best Practices: Actively engage in the identification, sharing, and adaptation of best training practices cross functionally. Individuals printing or viewing a BMS controlled document from a source other than the Electronic Document Management System are responsible for ensuring that they are printing or viewing the current version.
• LMS User Support: Provide support and training to employees and trainers on using our BMS learning management system (LMS).
• New-Hire Onboarding: Responsible for the end-to-end New Hire Onboarding process including request management, training plan creation, and program coordination.
• Day-to-day operations: Responsible for the coordination and management of the Learning & Development day to day operations and resources allocation to support Global Patient Operations training needs.
• Compliance: Ensure training programs comply with relevant industry regulations and internal BMS policies and standards. Responsible for participating in and representing Learning & Development in BMS learning and Development initiatives and Community of Practice meetings.

Critical Competencies:

• Facilitation Skills: Experience with, or blend of, in person and on-line training.  Collaboration skills - Work effectively in a team-based organization, collaborate cross-functionally and build alignment around goals and objectives. Readily builds consensus and achieves agreement on key initiatives and priorities.
• Leadership skills - Proven ability to build, lead and motivate teams. Achieve organizational focus on key priorities, provide clear direction, delegate, actively communicate and coach. Value diverse and opposing views.
• Communication skills - Excellent communication and interpersonal skills
• Effectively lead meetings. Strong presentation skills in both small and large group settings with internal and external stakeholders. Excellent listener; seeks broad input and feedback; frequent and effective follow-up. Reporting Relationship Position reports to Associate Director of Global Patient Operations Capabilities (GPOC)- Learning & Development Qualifications

Qualifications:

• Bachelor's degree in HR, Education, Life Science, or a related field
• At least 2 years of people management and team building experience; delivering results through influence, coaching and collaboration with excellent verbal and written communication skills
• Minimum of 3 years of experience in Learning & Development.
• Strong understanding of adult learning principles and instructional design.
• Excellent project management and organizational skills.
• Proficiency in learning management systems and e-learning tools.
• This position requires up to 10% of travel.

The starting compensation for this job is a range from $92,000 - $115,000
plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location.
#LI-Hybrid
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.