Manager, Data Research Analytics

COMPANY SUMMARY

Since 1992, Kingland's managed solutions have helped data-intensive, highly-regulated clients connect and protect their businesses. Kingland develops and manages enterprise-class software solutions using its Kingland Platform and teams of data and technology experts. Clients in the banking and capital markets, public accounting, insurance, and healthcare industries look to Kingland to create solutions to manage data, risk, compliance, customer insight and more. The Kingland Platform is a highly secure, cloud-optimized software platform that includes enterprise data management, text analytics, artificial intelligence and machine learning, and workflow and compliance management capabilities.

We are a team of talented individuals coming together to creatively solve complex problems, build great software, and deliver confidence to our clients. We strive to embody our core values of authenticity, creativity, excellence, and ownership throughout the workplace and provide our employees with exciting opportunities to grow year after year. With software that helps to ensure fairness, honesty, and transparency on a global stage, we seek people who believe in that mission as well – because we take pride in our reputation for serving our clients like no one else can.

Kingland is growing fast. We believe that each employee serves a vital role to the business and contributes to the success we see year and year again. Kingland is looking for individuals who like to tackle big challenges, want to work on mission-critical solutions, and have a desire to make a difference in the world. Kingland rewards the efforts that are given and treat their employees with appreciation and gratitude. Explore all the ways that quality of work meets quality of life at Kingland, and launch yourself on an exciting new adventure.

POSITION SUMMARY | Data Research Analyst Manager

Kingland’s Operational Data Outsourcing (ODO) team provides data management, validation, and enrichment services for Financial Services firms. The Data Research Analysts (DRA) are responsible for research of financial securities – such as stocks, bonds, and funds – and researching the legal entities that issue the securities. The DRA Manager is responsible for daily supervision and leadership of the part-time DRA Interns, including interviewing/hiring; scheduling and timesheet management; training; monitoring/managing performance, including throughput and quality; ensuring appropriate levels of communication and engagement with the group; and leading projects to drive efficiency and process improvements for Operational Data Outsourcing.

PRIMARY RESPONSIBILITIES AND DUTIES | Data Research Analyst Manager

• Interview and hire DRA interns, including engaging in Iowa State campus activities to attract talent from the University.
• Onboard and train DRA interns, organizing retraining sessions as needed to ensure skill needs are met.
• Continually engage with the interns through a variety of channels, recommending and executing on creative ways to keep them engaged in their work and excited about their position at Kingland.
• Conduct routine 1:1 meetings with each intern to discuss performance, development needs, engagement, etc. Provide ongoing feedback and coaching to the interns, closely managing performance issues and also watching for promotion opportunities.
• Manage DRA time and attendance by monitoring hours, approving timesheets, etc.
• Continually evaluate DRA performance against documented expectations. Monitor and review productivity reports, proposing and implementing process improvements to gain efficiencies and accuracy among the DRA work.

POSITION REQUIREMENTS | Data Research Analyst Manager

• Bachelor's degree in Management, Business, or a related field; Or two years comparable experience leading an operations team within the financial data operations industry.
• Basic understanding of Microsoft SQL Server, including the ability to run provided queries and modify existing queries for new use cases.
• Strong communication skills.
• High energy with the ability and desire to motivate, engage with and develop a large group of interns on an ongoing basis.
• Ability to analyze time reporting and performance data, to evaluate outliers and potential concerns in job performance of team members.
• Ability to manage team in conflict resolution - including managing the team through conflicting schedule requirements and interpersonal challenges such as when a staff member is not performing as required.
• Proficient with Microsoft Office products, especially Excel and PowerPoint.
• Knowledge of ODO research processes is strongly recommended but not required.
• Strong time management skills and attention to detail.

BENEFITS

Kingland has an awesome suite of benefits that sets us apart from others. We are authentic in our commitment to providing team members an exceptional experience where they feel supported and valued by the Company, in an environment where they are set up for success. We recognize that each individual has unique needs, and our health and welfare, wellness, lifestyle and total rewards benefits are designed for that reason. Visit Kingland.com/Careers for a listing of the great benefits and perks we have to offer for this position!

LOCATION

• Kingland offers modern office locations in our Ames, Iowa; Clear Lake, Iowa; or Fort Myers, Florida