Manager, Clinical Informatics

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose Responsible for the day-to-day operations of Clinical Informatics teams for various system related projects to support various clinical and ancillary areas collaborating with nursing, EPMO and IT teams as necessary. Works with clinical leadership to identify issues or opportunities that will improve quality of care, safety, satisfaction, and / or efficiency related to clinical practices.

Minimum Specifications

Education - Must have a Bachelor's degree in Nursing.

Experience

- Must have a minimum of 6 years of project experience, managing complex projects in a Clinical Informatics setting in complex health systems. -

- Must have a minimum of 6 years in the planning, development, and evaluation of adult education programs.

Equivalent Education and/or Experience

- May have a combination of education and experience In lieu of minimum education, requirement.

Certification/Registration/Licensure

- Must have current, valid RN license or temporary RN license from the Texas Board of Nursing; or valid Compact RN license.

- Must have a current certification in EPIC application.

- Must have current healthcare provider CPR course completion card from one of the following: American Heart Association American Red Cross Military Training Network.

- Nursing Informatics or CAHIMS or CPHIMS or AMIA certification required.

Required Tests for Placement: none 

Skills or Special Abilities

- Demonstrates competency in methodologies and processes involved in the interface between clinical staff and the information systems department to support clinical practice & workflows

- Demonstrates critical thinking/problem solving skills related to hardware and software necessary for clinical practic

- Must be able to trust and place a high value on treating others with dignity and respect.

- Must be able to demonstrate effective supervisory skills and techniques.

- Must have excellent presentation skills and personal computer skills in MS Word, PowerPoint, Access, and Excel software.

- Must possess strong prioritization skills, be able to work independently and manage multiple projects. Must be able to prepare project schedules, budgets, and reports.

- Must have excellent oral and written communication skills and be able to interact effectively with all levels of internal/external staff, consultants, and vendors; lead or facilitate meetings.

- Must have good organizational skills and be able to demonstrate both analytical and statistical skills. Must have strong database management skills; ability to mine, analyze, and trend data.

- Must demonstrate patient centered/patient valued behaviors.

- Must have strong understanding of data analytics as it relates to Clinical Informatics projects.

Responsibilities

1. Maintains standards of professional conduct and performs all assigned and unassigned duties in accordance with the current state laws.

2. Selects, trains, schedules, motivates, supervises, evaluates, and makes recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.

3. Maintains consistent dialog with project and support teams. Ensures that Clinical Informatics work is carried out in accordance with project/support priorities and goals.

4. Maintains consistent dialog with nursing management to ensure that Clinical Informatics is meeting end user needs to include facilitating user groups. Collaborates with other departments/user groups to prioritized and follow through on requests and changes.

5. Collaborates with Regulatory, Quality, Nursing and ancillary departments to ensure that the EMR facilitates reports required to monitor quality patient care.

6. Assists with the development and administration of the annual department budget to ensure that the department has the necessary funds to carry out established goals and objectives.

7. Assists with the development, implementation and evaluation of quarterly and annual department goals and ensures that they are consistent with the goals and mission of PHHS.

8. Responsible for a collaborative work team to ensure positive working relationships. Communicates effectively with providers, nursing, allied health and IT staff. Maintains good communication with other hospitals, vendors, government/regulatory agencies and community representatives.

9. Collaboration/consultation with other Clinical Informatics, project team members including Physicians, Administrators, Departmental Leaders in defining practices for clinical departments in regard to a multidisciplinary online record.

10. Identifies and analyzes the design of jobs, work processes, workflows, etc. for the Clinical Informatics area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland Health. Participates with process improvement teams to review current processes and workflows, identify and design improvements, and incorporate such improvements into implementations of new systems.

11. Stays abreast of the latest developments, advancements and trends in the field of Clinical and Health Care Informatics, by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and maintaining nursing licensure. Integrates knowledge gained into current work practices. Participates in all safety, security and infection control programs that are mandatory as well as those required and provided by the department.

12. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Clinical Informatics area. Assists in the development of policies and procedures for introducing, evaluating and modifying information technology applied to nursing science. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.

13. Collaborates with Nursing leadership to obtain and maintain the ANCC (American Nursing Credentialing Center) Pathway to Excellence and Magnet recognition.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.