- Support all aspects of the EMR program throughout the build, implementation, and post implementation support phase
- Supports clinical departments during implementation of new projects or workflows
- Regularly monitoring incoming email, voicemail and other service request in regards to issue or concerns with the EMR system
- Answer clinical/technical questions about the applications/systems to any group within potential, new or existing customer accounts as well as internal resources
- Provide and develop training and support to end users on Cerner application
- Collaborate with EMR vendor and other third parties for development and implementation of projects and to ensure build of system is working as designed
- Coordinates and educates clinical staff and EMR department on changes or updates with EMR and revenue cycle program
- Perform specialized build for the EMR (provider notes, powerforms)
- Conduct workflow assessments and integration plan in order to implement projects/workflows in a clinical setting
- Be a liaison and advocate for the end user between IT, EMR & administration promoting good relationships
- Submit, build, and maintain project requests and plans
- Create appropriate testing plans to ensure functionality of product before implementation
Preferred Qualifications
- Experience working with Cerner, Power Chart, and Revenue Cycle (CPM)
- Experience working with various clinical and professional software
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
Bachelor's degree and 4 years of experience in medical/electronic medical records; or a combination of education and experience to equal eight (8) years.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.