Manager, Billing Operations - Sam's Club Map

Position Summary...
What you'll do...
At Sam's Club, we are member obsessed. We look to add value to the Sam's Club membership, and we partner with suppliers to bring unique and exciting values to our members. Sam's Club Member Access Platform (MAP) is the nexus of the Supplier -Marketer - Merchant partnership and are responsible for delivering our suppliers (advertisers) impactful omnichannel member experiences that are married with measurable insights.
This is a unique opportunity to join a fast growing, highly visible team within Sam's Club. We believe all digital advertising can be targeted and accountable - and we have Sam's Club first party membership sales data to prove it. MAP wins when suppliers invest in digital media to drive growth; Sam's and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to fueling Sam's overall growth strategy.
As a Manager, Billing Operations, you will be a critical member to ensure we bill to and collect from advertisers timely to a support healthy cash flow. The MAP Team is looking for a task-oriented individual with an acute attention to details who excels at prioritization and collaboration. You'll contribute to a high-caliber team in a business that is experiencing rapid and dramatic growth. We are looking for demonstrated performance in a constantly changing environment.
We are looking for an individual with experience in the following areas:

• Retail Media experience
• At least 2 years of digital billing experience

What you'll do:

• Responsible for handling assigned billing process for MAP invoices; including partnering with internal teams to ensure timely & accurate invoice generation via file imports into the enterprise billing system
• Execute monthly billing cycle activities including pre-bill verification tracking, invoice processing, deduction/account set-up, submission, revision, and dispute resolution
• Identify and report billing discrepancies by collaborating with customers, third party partners and other team members to resolve billing inconsistencies and errors
• Aid with necessary invoice revisions and sub-ledger adjustments
• Identify & communicate potential concerns, risks and trends while applying critical thinking skills to identify potential operational or procedural solutions.
• Support third party audit requests and investigations by verifying billing and claim details; gathering data tracking audit requests and ensuring accuracy of data, discrepancies, and recoupments.

What you'll bring:

• Minimum of 2 years of corporate billing experience; including interaction with large companies
• Minimum of 2 years of relevant accounts receivable experience
• Strong communication, problem-solving and analytical skills, attention to detail
• Great customer service skills, patience and empathy
• Team player with the ability to maintain a positive attitude
• Ability to work independently and adapt to a fast-changing environment
• Microsoft Office (Outlook, Excel, Word)
• Excellent time-management skills with the ability to multi-task, prioritize and meet deadlines
• Salesforce experience a plus
• SAP experience a plus

About Sam's Club:
Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivaled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centers, tire and battery centers, and a portfolio of business operations support services.
At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The annual salary range for this position is $104,000.00-$202,000.00
Additional compensation includes annual or quarterly performance incentives.
Additional compensation for certain positions may also include:

• Regional Pay Zone (RPZ) (based on location)

• Stock equity incentives

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America