Maintenance Technician Ii

Perform a variety of tasks associated with the construction, installation, maintenance, repair, rehabilitation, renovation, and replacement of assets such as stationary or moveable equipment, mechanical systems, and physical structures at a journeyman level. Address and resolve nonroutine preventive maintenance requirements, corrective maintenance issues, and work requests submitted by departments and agencies in a safe, efficient, and quality manner with a strong focus on customer service and in compliance with applicable codes, standards, and regulations.

Description of Career Ladder Series

Maintenance Technician II is the mid-level position of the career ladder series for Maintenance Technicians. After three years of satisfactory conduct and performance as a Maintenance Technician II and with the written recommendation of the Maintenance Superintendent, a Maintenance Technician II that demonstrates technical proficiency and has completed 150 hours of training related to the building or maintenance trade during the same three-year employment period may be recommended for promotion to a Maintenance Technician III. The written recommendation must describe the type and quality of work performed by the Maintenance Technician II that demonstrates the employee is capable to work as a Maintenance Technician III. Concurrence of the written recommendation is required by the Chief of Buildings and Trades.

• Review work orders, plans, specifications, or instructions and study technical drawings and manuals to determine work activities. Identify materials and tools required and estimate time needed to complete the work. Purchase or order materials in accordance with county procurement policies and distribute to the appropriate location.
• Perform mandatory inspections and nonroutine preventive maintenance to maximize the safety, productivity, and life of the assets. Examine the assets for damage, defects, or wear and to determine if additional safety or repair work is required. Document recommended repairs and review asset files to determine whether the asset is covered by manufacturer or vendor warranty.
• Use diagnostic equipment, visual observation, or other specialized skills and tools to inspect and identify problems, assess operational efficiency, troubleshoot or recreate situations, and verify customer complaints before work is initiated.
• Diagnose the cause and related symptoms of any malfunction. Implement appropriate procedures or safeguards if the continued operation of the asset could be hazardous.
• Adjust, maintain, and repair assets for optimal performance. Install parts and accessories or perform repairs in accordance with the manufacturer's guidelines.
• Conduct quality control and assurance procedures to confirm the repair is complete and the asset operates safely and reliably.
• Clear, prepare, and clean work sites, removing any debris in an appropriate manner. Fabricate or dismantle temporary structures such as scaffolding, barricades, or ramps.
• Assist with or construct, install, repair, rehabilitate, renovate, and replace physical structures such as roofs, ceilings, walls, floors, doors, or windows. Measure, mark, and record distances, reference points, or dimensions. Shape, cut, mix, pour, fill, apply, spread, or smooth materials such as concrete, lumber, caulk, plaster, and paint at specified measurements or as needed to meet requirements.
• Excavate and grade soil for proper sediment and erosion control as directed. Apply grass seed, fertilizer, and hay or other ground covering to promote the growth of grass.
• Aid with the assembly, installation, repair, or replacement of plumbing systems to include pipes, valves, drains, faucets, or related components for toilets, sinks, drinking fountains, showers, and other fixtures. Measure, cut, thread, or bend pipe to required angle using appropriate tools. Fill fixtures with water or air and observe gauges to detect and locate leaks. Clear drain traps and snake drain lines.
• Install locking devices and other door hardware or parts.
• Remove pest or rodent infestation, determine type of infestation and appropriate solution, bait traps, periodically check infestation location and remove dead pests or rodents, repair damage caused by infestation, and develop a plan to prevent recurrence.
• Move, arrange, construct, and deconstruct furniture for relocations or special events. Wrap, stack, and secure furniture and related components to prevent damage during transportation or storage.
• Raise and lower flags at multiple locations when required or needed and in compliance with the appropriate flag protocol.
• Respond to emergencies, transporting any needed tools and parts, and assess the feasibility of performing the repair. Assure adequate precautions are taken until the asset can be repaired or operate safely.
• Document work performed in a clear, detailed but concise and timely manner. Documentation should reflect work performed by the employee or contractor and include the time, parts, and supplies used. Close work order or revise plans, specifications, and asset records as needed.
• Responsible for the safety and cleanliness of the work area, as well as safeguarding assets. Control traffic passing near, in, or around work areas. Signal equipment operators to facilitate alignment, movement, or adjustment of materials and equipment.
• Apply deductive and inductive reasoning and use checklists, technical manuals, or drawings and experience to estimate and compare the short-term and long-term costs and benefits of potential solutions.
• Evaluate strengths and weaknesses of options, determine the best solution, and plan the appropriate work procedures. Consult with coworkers, customers, and vendors to coordinate and execute work activities.
• Understand and review the implications of new information related to a solution for both current and future problem solving and decision making. Monitor and control financial and personnel resources to assure costs do not exceed benefits.
• Collaborate with supervisory personnel to perform the planning, monitoring, and reviewing of the work performed by contractors to ensure compliance with contract agreements and specifications. As requested, obtain or estimate costs associated with the purchase, installation, repair, and demolition of assets.
• Perform preliminary review of packing slips or invoices for accuracy and sign or initial to confirm receipt of listed items or verify the hours and work reported as complete.
• Cooperate with employees in other areas such as electrical, heating & air conditioning, or custodial to resolve potential issues and meet deadlines with minimal disruption to customers, tenants, and visitors. Provide emergency or relief assistance to other areas as and when needed.
• Support supervisory personnel by training, guiding, and advising less experienced technicians and providing feedback on performance.
• Provide customer support and education to provide information on the safe and proper use of assets. Recommend energy conservation techniques.
• Participate or lead meetings with customers, contractors, and coworkers to assess needs or concerns. Attend weekly safety meetings.
• The position is also expected to perform the duties of the Maintenance Technician I when and as needed.
• Perform other related job duties as assigned.

Education and Experience:

High school diploma or an acceptable equivalency diploma (GED).

Four years of progressively responsible experience with the construction, installation, maintenance, repair, rehabilitation, renovation, and replacement of equipment, mechanical systems, and physical structures.

Completion of Maryland Apprenticeship and Training Program or similar program related to building and maintenance trades is preferred.

Licenses or Certifications:

Valid driver's license.

Department of Transportation (DOT) physical examination conducted by a licensed medical examiner listed on the Federal Motor Carrier Safety Administration (FMCSA) National Registry is preferred.

Special Requirements/Qualifications:

Employee will have unrestricted access to county owned, operated, and maintained facilities. Employee is required to execute all duties with ethics and integrity and must take the appropriate measures to safeguard confidential information. Employee may need to attend training specific to a facility or the activities that occur in a facility prior to accessing the facility.

Work is subject is frequent interruptions.

Employee is subject to call back in emergencies.

Employee may be on-call during nonbusiness hours.

THIS IS A SAFETY SENSITIVE POSITION, AND EMPLOYEES IN THIS POSITION ARE SUBJECT TO RANDOM DRUG AND ALCOHOL SCREENING.

Knowledge, Skills and Abilities:

• Knowledge of International Building Code, National Standard Plumbing Code, National Fire Protection Association Standards, and other codes, standards, regulations, and practices related to building and maintenance trades such as carpentry and plumbing.
• Knowledge of design, use, maintenance, and repair of equipment, mechanical systems, and physical structures.
• Knowledge of County policies and procedures, standard operational practices, and safety regulations.
• Knowledge of customer service and quality standards.
• Knowledge of basic office procedures, computers, and iPads.
• Ability to effectively manage conflict and resolve disputes.
• Ability to read and understand work orders, plans, specifications, and instructions.
• Ability to make precisely coordinated movements and grasp or assemble small objects.
• Ability to successfully communicate, both orally and in writing.
• Ability to actively listen to customers, coworkers, and supervisors.
• Ability to establish and maintain effective working relationships.
• Skills to diagnose the cause and related symptoms of malfunctions and proficiently repair equipment, mechanical systems, and physical structures.
• Skills to safely operate diagnostic equipment; handheld, electric, or pneumatic tools; and personal protective equipment.
• Skills to use logic and reasoning to identify the strengths and weaknesses of alternative solutions.
• Skills to prepare accurate records and reports.

PHYSICAL DEMANDS

The work is regularly active with periods of heavy exertion and is performed in shop or field settings and may be outside. Typical positions require employees to walk or stand for long periods; lift and carry up to 50 pounds; climb stairs, ladders, and scaffolding; bend, kneel, crouch and crawl; reach, hold, grasp, and turn objects; feel the size, shape, and temperature of items; and use fingers to operate computer or typewriter keyboards. The work requires the ability to speak normally, to use normal or aided vision and hearing, and to detect odors. The employee needs to be agile enough to work under, in, and above equipment, systems, and structures.

WORK ENVIRONMENT

Principal duties for this job are performed in a shop or field setting or outside.