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Form of workJob Description
Join Kay Apartment Communities’ service team at our 416-unit apartment community in Silver Spring, MD. Kay’s service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.
The Service Technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.
Responsibilities
- Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
- Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
- Service, repair, replace and install items such as:
- Stoves, refrigerators, dishwashers, disposals, fixtures
- Toilets, sinks, vanities, faucets, diverters
- Drains (use of K-50, K-1500, K-38)
- Electrical circuits, receptacles, switches and fuses
- Light fixtures & ceiling fans
- Countertops, cabinets and general carpentry
- Window screens and blinds
- Interior and exterior doors
- Vinyl and ceramic floor covering
- Complete service and repair requests in a safe, prompt and professional manner
- Prepare apartments for move-in, on a specified schedule
- Perform preventative maintenance tasks as required by the community
- Maintain all company-owned equipment in good working condition
- Perform other duties as assigned
Requirements
- Minimum 3-5 years of Apartment Maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
- Experience in apartment turnovers
- Adhere all to safe work practices
- HVAC and CFC certifications preferred
- Ability to work independently and professionally
- Excellent organizational, communication and customer service skills
- Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
- Maintain a valid driver’s license and reliable transportation
- Must have own hand tools
- Bilingual in English and Spanish a plus
Our exceptional benefits package
- Medical, Dental, and Vision insurance
- Paid holidays
- Vacation/sick leave
- 401(K) retirement savings plan
- Life insurance
- Overtime pay
- Annual bonuses
- Rent discount
- Training
Pre-employment requirements
Criminal background check
Kay Apartment Communities is an Equal Opportunity Employer
Kay Apartment Communities has been a locally-recognized multifamily owner and manager in the Washington Metropolitan area for over 50 years. Our portfolio includes more than 12,000 apartment homes in 32 communities located throughout Maryland and Virginia. Kay offers a competitive compensation, an exceptional benefits package, extensive training and career growth opportunities. We welcome you to join our team!
