Maintenance Supervisor - County Services

Under general direction supervises, plans, and organizes the delivery of assigned elements of San Joaquin Regional Transit District (RTD) bus and non-revenue vehicle maintenance and repair program; assists in administering hazardous materials storage and disposal procedures; ensures the safety and reliability of RTD's buses and non-revenue vehicles; and performs related duties as assigned. Maintenance Supervisor is responsible for supervising, monitoring, and providing instruction and training to an assigned group of technicians, mechanics, and other staff engaged in maintaining, servicing, and repairing buses and non-revenue vehicles required to provide reliable and efficient transportation services to the public. A supervisor inspects completed work, monitors maintenance and repair activities on the shop floor, coordinates the completion of repairs and other services by vendors, and maintains detailed records on work and part orders and inspections.
The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent must be able to perform the essential functions of this job with or without reasonable accommodations.

1. Plans, organizes, assigns, and evaluates the work of assigned staff; participates in developing and implementing plans, processes, procedures, and policies applicable to assigned operations; coordinates with other supervisors to address and resolve operational problems and issues to meet performance standards and achieve enhanced efficiency and cost effectiveness; monitors operations to identify problems and issues requiring department study and resolution.
2. In accordance with RTD's human resources policies, procedures, and labor contract provisions, plans and evaluates the performance of staff; establishes performance requirements and personal development targets; monitors performance and provides coaching and counseling for performance improvement and development; provides or recommends compensation or other rewards to recognize performance; subject to senior management concurrence, takes disciplinary action up to and including termination to address attendance or performance deficiencies.
3. Provides leadership and works with staff to develop and retain highly competent, staff through selection, training, and day-to-day management practices that supports RTD's mission, vision, strategic goals, initiatives, and core values.
4. Supervises RTD's bus and non-revenue vehicle maintenance programs; organizes, coordinates, and monitors completion of preventive maintenance inspections of buses and non-revenue vehicles; monitors maintenance and repair activities to ensure rigorous adherence to quality standards; analyzes repair and inspection data, identifies issues and opportunities for improvement; makes and implements recommendations for process improvement; arranges and evaluates the effectiveness of repair services provided by vendors consistent with contract requirements.
5. Supervises the work of technicians, mechanics, and utility workers engaged in maintaining, servicing, and repairing buses and non-revenue vehicles, including engines, fuel, electrical, hydraulic, mechanical, transmission and air conditioning systems, body and chassis parts; inspects equipment and daily reports and logs to determine work required; estimates time, material, and parts costs; monitors work in progress on the shop floor and conducts inspections of completed work to ensure full compliance with RTD standards and all applicable state and federal safety requirements; coordinates and follows up on repair services performed by vendors; opens, closes, and reviews repair and related parts orders, inspection reports, and other documents associated with vehicle maintenance; maintains maintenance logs.
6. Supervises, manages, or participates in the ordering of shop tools, supplies, and equipment; prepares requisitions and obtains quotes and bids; ensures an appropriate inventory of parts and materials; establishes and ensures appropriate management controls for the issuance of parts and materials; oversees the maintenance of warranty records and tracks the completion of warranty repair claims.
7. Plans and evaluates the work of assigned maintenance staff; establishes performance requirements and personal development targets; verifies scheduled assignments; supervises or administers overtime; monitors timekeeping and attendance and acts on requests for time off; monitors and evaluates employee performance; coordinates and carries out training for new staff and refresher training for existing staff; provides day-to-day training and guidance on safe work practices, use of tools and equipment, safe work practices, and the storage, use, and disposal of hazardous materials in conformance with RTD environmental policies and standards.
8. Assists in administering programs for the proper storage and disposal of hazardous materials and waste in conformance with all applicable state and federal requirements; ensures adherence to RTD safety policies and procedures; monitors to ensure safe work practices are being followed.
9. Supervises or manages mobile or stationary revenue collection equipment.
10. Researches and resolves or recommends the resolution of customer complaints; may directly respond to customer complaints or inquiries, by telephone and in writing, with sensitivity to the public relations aspects of the situation.
11. Monitors developments and trends related to bus and non-revenue vehicle maintenance and repair; conducts research and evaluates opportunities for improving efficiency, reliability, and cost; recommends program improvement and the upgrade or replacement of equipment.
12. Responds to vehicle road calls.
13. Prepares a variety of reports, correspondence and records.
14. Performs other incidental and related duties as required and assigned.

Knowledge of:

1. Methods, techniques, materials, tools, and equipment used in the overhaul, repair, maintenance, and servicing of a variety of buses, non-revenue vehicles, and equipment.
2. Principles, practices, and techniques for planning and operating maintenance and repair programs for a large bus and non-revenue vehicle fleet, particularly as required to optimize bus and non-revenue vehicle availability, safety, service quality, and cost effectiveness.
3. Time and cost estimating techniques applicable to the work.
4. Local, state and federal laws and regulations governing the safe operation, maintenance, and repair of a bus and non-revenue vehicle fleet.
5. Local, state, and federal laws, regulations, and standards applicable to the storage and disposal of hazardous materials and waste.
6. RTD employee safety and environmental policies and standards.
7. Operation and maintenance of a wide variety of equipment, hand, shop, and power tools used in the work.
8. Safety rules, regulations, and equipment and safe work and operational practices.
9. Uses of specialized software applicable to the management and evaluation of maintenance operations and standard business software.
10. Principles and practices of sound business communication.
11. Principles and practices of effective management and supervision.
12. RTD human resources policies and procedures and labor contract provisions.

Ability to:

1. Plan, organize, supervise or manage, coordinate, and evaluate assigned areas of RTD's fleet maintenance and repair operations.
2. Principles, practices, methods, and techniques in developing or administering predictive and preventive maintenance programs for a bus and non-revenue vehicle fleet.
3. Develop and implement goals, objectives, work programs, policies, procedures, work and performance standards, and management controls.
4. Understand, interpret, explain, and apply local, state, and federal laws and regulations governing the safe operations, maintenance, and repair of a bus and non-revenue vehicle fleet.
5. Analyze operational and administrative problems, evaluate alternatives, and make sound decisions on effective courses of action.
6. Prepare clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
7. Communicate effectively orally and in writing.
8. Exercise sound, expert independent judgment within general policy guidelines.
9. Exercise tact, discretion, and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
10. Establish and maintain effective working relationships with all levels of RTD management, Board of Directors, staff, employee organizations and their representatives, other governmental officials, community groups, contractors, vendors, and the public.

Education, Training and Experience:
A typical way of obtaining the knowledge, skills, and abilities outlined above is:
Graduation from an accredited four-year college or university with major coursework in public or business administration or closely related field; and six years of progressively responsible fleet maintenance and repair experience; or an equivalent combination of training and experience. One (1) additional year of the required experience may be substituted for each year (30 semester hours) of the required education.
Proof of required education beyond high school, such as college transcripts, diplomas, and/or certificates may be required at time of employment.
Licenses; Certificates; Special Requirements:

• A valid California Class C Driver License is condition of initial and continued employment.
  
• Possession of or the ability to obtain a California Class B commercial Driver License with Passenger (P) and Airbrakes endorsement within one (1) year of employment.
• Satisfactory driving record as a condition of continued employment.
  
• EPA Section 608 and 609 certification preferred.
  
• CDETT I and II certification preferred.
  
• Heavy Duty Truck or Transit Bus ASE certification preferred.
  
• Experience in a public transit agency or governmental setting preferred.
  

While performing the duties of this class, an employee is regularly required to sit, talk and hear, in person and by telephone, use hands repetitively to operate standard office equipment, and reach with hands and arms. The employee is frequently required to stand and walk and occasionally required to stoop, kneel, and bend. An employee may frequently be required to lift and/or move up to 25 pounds and occasionally lift up to 100 pounds with assistance. Specific vision abilities required by this class include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret complex data, information, and documents; analyze and solve complex problems; observe and interpret people and situations; use math and mathematical reasoning; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks with constant interruptions; work under intensive deadlines and interact with all levels of RTD management, staff, representatives of employee organizations, other governmental officials, contractors, vendors, and the public.
While performing the duties of this class, the employee works under typical office conditions and the noise level is occasionally loud. The employee frequently works in outside weather conditions, near moving equipment, mechanical parts, buses and non-revenue vehicles, or vibration, on uneven slippery surfaces and/or is exposed to wet and/or humid conditions, and regularly works in shop facilities, where noise levels are moderately noisy and there is exposure to toxic fumes and caustic chemicals.

The District offers a competitive employee benefit program that includes:

INSURANCE: RTD provides comprehensive health and dental insurance package for all full-

time employees and their dependents. RTD also provides $20,000 life insurance for all full-

time employees.

SICK LEAVE: Twelve (12) days per year for all full-time employees.

VACATION: Two (2) weeks to six (6) weeks depending on length of service for full-time

employees.

...